Issue Summary

Whenever FishEye User Checkin code, the commit information is not updated in Development Panel of Jira. This issue is intermittent and randomly occurring on newer commits.

Steps to Reproduce

Issue cannot be reproduced since it is intermittent and randomly occurring on different Jira tickets.

Observation:

• User Checkin the code from FishEye Repository:
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• Dev Panel in Jira fails to load the builds:
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• The issue is related to older bug: JSWSERVER-16760 where the issue was suspected to be a problem with timestamps in Jira cache and this issue was marked as Fixed in 8.x versions. However, the customer still face this issue in the following version:
  • Jira: 8.20.2
  • FishEye: 4.8.8

Expected Results

The commits events from FishEye should be updated correctly in the Jira issue.

Actual Results

The Development Panel shows 2 builds failed:
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Workaround

Manually delete the fusion cached data related to the issue in the Jira database. Follow the steps mentioned in this bug: FE-6953