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  1. Jira Software Data Center
  2. JSWSERVER-21247

User and Group DN fields can't be cleared in LDAP settings

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      Issue Summary

      When clearing the User DN or Group DN fields in Jira's User directory settings, the fields return after saving. 

      Steps to Reproduce

      1. Add an LDAP directory with Additional User DN or Additional Group DN values. 
      2. Edit the directory settings and clear the User or Group DN (or both)
      3. Save and return to the directory list
      4. Edit the directory again and notice the User or Group DN fields still there.

      See attached video for reproduction

      LDAPclear.mov

      Expected Results

      The cleared User or Group DN fields should be empty

      Actual Results

      The User / Group DN fields keep their old value

      Workaround

      These fields can be edited with any non-blank value, so adding an empty space appears to work. 

        1. LDAPclear.mov
          11.38 MB

            [JSWSERVER-21247] User and Group DN fields can't be cleared in LDAP settings

            Markus Haas added a comment -

            This happens as well in version 9.4.2.
            very annoying

            Markus Haas added a comment - This happens as well in version 9.4.2. very annoying

            Christian Wolf added a comment -

            I noticed the same issue

            Version 8.20.13

            Christian Wolf added a comment - I noticed the same issue Version 8.20.13

            Jeffrey McClain added a comment -

            I noticed the same issue.

            Jeffrey McClain added a comment - I noticed the same issue.

            Michael Günster added a comment - - edited

            same here. Version 8.20.8

            Michael Günster added a comment - - edited same here. Version 8.20.8

            Nico Haslberger added a comment -

            Same issue for me.

            Nico Haslberger added a comment - Same issue for me.

              Unassigned Unassigned
              7f0ad53b5538 Jackson
              Affected customers:
              17 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated: