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  1. Jira Software Data Center
  2. JSWSERVER-21109

Trying to search for mention or assignee in some cases doesn't return correct results

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    • 8.19
    • 5
    • Severity 2 - Major
    • 11
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      Atlassian Update – 9 Nov 2021

      Hi everyone,

      I'm happy to announce that this issue will be fixed in the upcoming release.

      Fix allows to search for users in mentions and in assignee field by each part of the display name. By default display name is split in parts using space sign as a separator, but it can be configure by setting Jira property:
      com.atlassian.jira.bc.user.search.display.name.separator

      Thank you,
      Michał Błajet
      Jira Developer

      Show
      Atlassian Update – 9 Nov 2021 Hi everyone, I'm happy to announce that this issue will be fixed in the upcoming release. Fix allows to search for users in mentions and in assignee field by each part of the display name. By default display name is split in parts using space sign as a separator, but it can be configure by setting Jira property: com.atlassian.jira.bc.user.search.display.name.separator Thank you, Michał Błajet Jira Developer

      Issue Summary

      When someone attempt to search for mention or for assignee by third or following part of display name, returned result differ than what can be expected. For example we cannot search for user Atlassian Jira User by User.

      Steps to Reproduce

      1. Find project where user can be assigned or mentioned and who has more than two words in display name (like Atlassian Jira User)
      2. Try to search in assignee field for this user by at least third part of their display name (User)

      Expected Results

      User should be included in returned list.

      Actual Results

      Returned list of users doesn't contain expected user.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

              cb173a7ca7c0 Michał Błajet
              cb173a7ca7c0 Michał Błajet
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                Created:
                Updated:
                Resolved: