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  1. Jira Software Data Center
  2. JSWSERVER-20981

HTML validator on announcement banner

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    • Suggestion
    • Resolution: Unresolved
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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem

      Sometimes the customers write an invalid HTML code into their announcement banner, which causes some pages to load improperly. In most cases, Jira simply shows a blank page on the application without throwing any error.
      Due to the lack of errors or information about that issue, the customers are unable to identify the problem on their instance which is a time-consuming effort.
      An example of that behavior is described on our Advanced Roadmaps Plans not showing issues when an Announcement Banner is present in Jira article.

      Suggested Solution

      Create an HTML tag validator such as W3 Validator on the Announcement Banner page, to immediately inform the customers that their code is invalid and prevent them to cause failures on Jira. 

      Why This Is Important

      This could reduce the customer and support efforts to investigate and identify the issue that is happening with the HTML code.
       

      Workaround

      Get the customer HTML code and check with the W3 Validator or manually.

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              Unassigned Unassigned
              898773f17a05 Fabiano Martins (Inactive)
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              Dates

                Created:
                Updated: