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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Affects Version/s: 8.15.0, 8.16.0, 8.16.1
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Component/s: (Advanced Roadmaps) Plan - Teams
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8.15
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19
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Severity 3 - Minor
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66
Issue Summary
In upgraded instances of Jira Server 8.15 and 8.16, it is possible to uninstall or disable Advanced Roadmaps. If we do this, however, Jira Software is automatically disabled, and must be re-enabled in the pluginstate table of the database.
Steps to Reproduce
- Upgrade an instance of Jira Software from an earlier version (e.g., 8.5) to Jira 8.15 or 8.16
- Disable or uninstall Advanced Roadmaps
Expected Results
Advanced Roadmaps will be disabled or uninstalled without any impact on other applications.
Actual Results
Jira Software is disabled, and cannot be re-enabled via the UI. It must be re-enabled with the following query:
update pluginstate set pluginenabled = 'true' where pluginkey LIKE 'com.atlassian.jira.jira-software-application';
Attempts to re-enable Jira Software via the UI do not throw any error messages in the logs, but only give the message 'An unexpected error occurred. Refer to the logs for more information.'
If we re-enable Jira Software, Advanced Roadmaps will also be re-enabled automatically.
Workaround
If we want to hide the app from users, t is possible to remove users' permissions in Advanced Roadmaps, or to remove the license without impacting Jira Software.