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  1. Jira Software Data Center
  2. JSWSERVER-20789

Dragging an issue in a board to an status with multiple transitions doesn't display the transitions available

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • 8.15.0
    • 8.13.0, 8.13.2
    • Scrum Board
    • None

    Description

      Issue Summary

      When transitioning an issue to a status that contains multiple transitions available to the same status, however with different resolutions, for example, doesn't display the available transitions and instead picks a random one based on the ID.

      Steps to Reproduce

      1. Install Jira 8.x
      2. Create a Kanban project
      3. Create multiple transitions from one status to another
      4. Drag and drop an issue to that status with multiple transitions

      Expected Results

      All the available transitions are displayed, so you can transition the issue to a different resolution, for example.

      Actual Results

      No transition is available, and the system will transition to the transition with the lowest ID.

      Previously in Jira 7, all the transitions were displayed:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              b608e5120049 Paweł Mikołajczuk
              rbaldasso Rodrigo Baldasso
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              Dates

                Created:
                Updated:
                Resolved: