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  1. Jira Software Data Center
  2. JSWSERVER-20617

Epic Burndown report does not display the chart depending on how the Epic Link was created.

      Issue Summary

      Epic Burndown report does not display the chart depending on how the Epic Link was created.

      Steps to Reproduce

      The Epic Burndown report does not display the chart when using sequence 1 and 2 below to create the Epic Link:

      Sequence 1:

      • New Scrum Project Area
      • Create button, new issue Epic; Epic Name 1, unassigned, SCRUM7-1
      • Create button, new issue Story 1, Assigned to "user1", Epic link to "Epic Name 1 - (SCRUM7-1)"
      • Create button, new issue Story 2, Assigned to "user1", Epic link to "Epic Name 1 - (SCRUM7-1)"
      • Open Epic Burndown report: It shows:
        This chart cannot be displayed
        There are no estimated issues in this epic.
        Estimate issues in the Backlog
        
      • Click the button "Estimate issues in the Backlog"
      • Click each story and assign an Estimative at the quick edit: Story 1, Estimate 5 pts; Story 2, Estimate 3pts;
      • Open Epic Burndown report: same results.

      Sequence 2

      • New Scrum Project Area
      • Create button, new issue Epic; Epic Name 1, unassigned, SCRUM8-1
      • Open backlog, Epic panel and expand the Epic information
      • Use the link "Create an issue in Epic" to create a new issue
      • Create Story 1, Assigned to "user1"
      • Create Story 2, Assigned to "user1"
      • Open Epic Burndown report: It shows
        This chart cannot be displayed
        There are no estimated issues in this epic.
        Estimate issues in the Backlog
        
      • Click the "Estimate issues in the Backlog"
      • Click each story and assign an Estimative, like Story 1, Estimate 5 pts
      • Open Epic Burndown report: same results.

      Sequence 3

      • New Scrum Project Area
      • Create button, new issue Epic; Epic Name 1, unassigned, SCRUM9-1
      • Create Story 1
      • Create Story 2
      • Edit Story 1 created, search for the field "Epic Link"
      • At the Epic link field - type "SCRUM9..." - It will show the "Epic Name 1 - (SCRUM9-1)" at the suggestions - Select it and confirm
      • Edit Story 2 created, search for the field "Epic Link"
      • At the Epic link field - type "SCRUM9..." - It will show the "Epic Name 1 - (SCRUM9-1)" at the suggestions - Select it and confirm
      • Open the backlog
      • Click each story and assign an Estimative, like Story 1, Estimate 5 pts; Story 2, Estimate 3pts;
      • Open Epic Burndown report: it will show correctly the graph, as expected.

      Expected Results

      The graph is presented for all three sequences of steps.

      Actual Results

      The graph is not presented for sequence 1 and 2:

      This chart cannot be displayed
      There are no estimated issues in this epic.
      Estimate issues in the Backlog
      

      The team can not keep track of the work that was done or to be done at the Epic.

      Workaround

      Currently, there is no known workaround to fix the already incorrect Epic/Issues.

      The overall recommendation is to create the issue first, and then, edit the issue adding the Epic Link.

      Note: Issue was not reproduced using Jira 7.13.8

          Form Name

            [JSWSERVER-20617] Epic Burndown report does not display the chart depending on how the Epic Link was created.

            Michel (Inactive) made changes -
            Affects Version/s New: 8.11.1 [ 92300 ]
            Deniz Secilir made changes -
            Affects Version/s New: 8.5.6 [ 92001 ]
            Andriy Yakovlev [Atlassian] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 539660 ]
            Said made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 520530 ]
            Arbi Dridi made changes -
            Link New: This issue causes JSWSERVER-20784 [ JSWSERVER-20784 ]
            set-jac-bot made changes -
            Fixed in Long Term Support Release/s New: [Download 8.5|https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html]
            Sławomir Zaraziński made changes -
            Fix Version/s New: 8.5.9 [ 92798 ]
            Andriy Yakovlev [Atlassian] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 518365 ]
            Chung Park Chan made changes -
            Affects Version/s New: 8.5.1 [ 89601 ]
            Chung Park Chan made changes -
            Description Original: h3. Issue Summary

            Epic Burndown report does not display the chart depending on how the Epic Link was created.
            h3. Steps to Reproduce

            The Epic Burndown report does not display the chart when using sequence 1 and 2 below to create the Epic Link:

            *Sequence 1:*
             * New Scrum Project Area
             * Create button, new issue Epic; Epic Name 1, unassigned, SCRUM7-1
             * Create button, new issue Story 1, Assigned to "user1", Epic link to "Epic Name 1 - (SCRUM7-1)"
             * Create button, new issue Story 2, Assigned to "user1", Epic link to "Epic Name 1 - (SCRUM7-1)"
             * Open Epic Burndown report: It shows:
            {code:java}
            This chart cannot be displayed
            There are no estimated issues in this epic.
            Estimate issues in the Backlog
            {code}

             * Click the button "Estimate issues in the Backlog"
             * Click each story and assign an Estimative at the quick edit: Story 1, Estimate 5 pts; Story 2, Estimate 3pts;
             * Open Epic Burndown report: same results.

            *Sequence 2*
             * New Scrum Project Area
             * Create button, new issue Epic; Epic Name 1, unassigned, SCRUM8-1
             * Open backlog, Epic panel and expand the Epic information
             * Use the link "Create an issue in Epic" to create a new issue
             * Create Story 1, Assigned to "user1"
             * Create Story 2, Assigned to "user1"
             * Open Epic Burndown report: It shows
            {code:java}
            This chart cannot be displayed
            There are no estimated issues in this epic.
            Estimate issues in the Backlog
            {code}

             * Click the "Estimate issues in the Backlog"
             * Click each story and assign an Estimative, like Story 1, Estimate 5 pts
             * Open Epic Burndown report: same results.

            *Sequence 3*
             * New Scrum Project Area
             * Create button, new issue Epic; Epic Name 1, unassigned, SCRUM9-1
             * Create Story 1
             * Create Story 2
             * Edit Story 1 created, search for the field "Epic Link"
             * At the Epic link field - type "SCRUM9..." - It will show the "Epic Name 1 - (SCRUM9-1)" at the suggestions - Select it and confirm
             * Edit Story 2 created, search for the field "Epic Link"
             * At the Epic link field - type "SCRUM9..." - It will show the "Epic Name 1 - (SCRUM9-1)" at the suggestions - Select it and confirm
             * Open the backlog
             * Click each story and assign an Estimative, like Story 1, Estimate 5 pts; Story 2, Estimate 3pts;
             * Open Epic Burndown report: it will show correctly the graph, as expected.

            h3. Expected Results
            The graph is presented for all three sequences of steps.

            h3. Actual Results
            The graph is not presented for sequence 1 and 2:
            {code:java}
            This chart cannot be displayed
            There are no estimated issues in this epic.
            Estimate issues in the Backlog
            {code}
            The team can not keep track of the work that was done or to be done at the Epic.

            h3. Workaround

            Currently, there is no known workaround to fix the already incorrect Epic/Issues.
            The overall recommendation is to create the issue first, and then, edit the issue adding the Epic Link.


            Note: Issue was not reproduced using Jira 7.13.8
            New: h3. Issue Summary

            Epic Burndown report does not display the chart depending on how the Epic Link was created.
            h3. Steps to Reproduce

            The Epic Burndown report does not display the chart when using sequence 1 and 2 below to create the Epic Link:

            *Sequence 1:*
             * New Scrum Project Area
             * Create button, new issue Epic; Epic Name 1, unassigned, SCRUM7-1
             * Create button, new issue Story 1, Assigned to "user1", Epic link to "Epic Name 1 - (SCRUM7-1)"
             * Create button, new issue Story 2, Assigned to "user1", Epic link to "Epic Name 1 - (SCRUM7-1)"
             * Open Epic Burndown report: It shows:
            {code:java}
            This chart cannot be displayed
            There are no estimated issues in this epic.
            Estimate issues in the Backlog
            {code}

             * Click the button "Estimate issues in the Backlog"
             * Click each story and assign an Estimative at the quick edit: Story 1, Estimate 5 pts; Story 2, Estimate 3pts;
             * Open Epic Burndown report: same results.

            *Sequence 2*
             * New Scrum Project Area
             * Create button, new issue Epic; Epic Name 1, unassigned, SCRUM8-1
             * Open backlog, Epic panel and expand the Epic information
             * Use the link "Create an issue in Epic" to create a new issue
             * Create Story 1, Assigned to "user1"
             * Create Story 2, Assigned to "user1"
             * Open Epic Burndown report: It shows
            {code:java}
            This chart cannot be displayed
            There are no estimated issues in this epic.
            Estimate issues in the Backlog
            {code}

             * Click the "Estimate issues in the Backlog"
             * Click each story and assign an Estimative, like Story 1, Estimate 5 pts
             * Open Epic Burndown report: same results.

            *Sequence 3*
             * New Scrum Project Area
             * Create button, new issue Epic; Epic Name 1, unassigned, SCRUM9-1
             * Create Story 1
             * Create Story 2
             * Edit Story 1 created, search for the field "Epic Link"
             * At the Epic link field - type "SCRUM9..." - It will show the "Epic Name 1 - (SCRUM9-1)" at the suggestions - Select it and confirm
             * Edit Story 2 created, search for the field "Epic Link"
             * At the Epic link field - type "SCRUM9..." - It will show the "Epic Name 1 - (SCRUM9-1)" at the suggestions - Select it and confirm
             * Open the backlog
             * Click each story and assign an Estimative, like Story 1, Estimate 5 pts; Story 2, Estimate 3pts;
             * Open Epic Burndown report: it will show correctly the graph, as expected.

            h3. Expected Results
            The graph is presented for all three sequences of steps.

            h3. Actual Results
            The graph is not presented for sequence 1 and 2:
            {code:java}
            This chart cannot be displayed
            There are no estimated issues in this epic.
            Estimate issues in the Backlog
            {code}
            The team can not keep track of the work that was done or to be done at the Epic.

            h3. Workaround

            Currently, there is no known workaround to fix the already incorrect Epic/Issues.

            *The overall recommendation is to create the issue first, and then, edit the issue adding the Epic Link.*


            Note: Issue was not reproduced using Jira 7.13.8

              szarazinski Sławomir Zaraziński
              imurakami@atlassian.com Murakami
              Affected customers:
              3 This affects my team
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: