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  1. Jira Software Data Center
  2. JSWSERVER-20432

JIRA does not pickup GH/GHE Pull Request title updates unless an action is performed on the Pull Request

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      Issue Summary

      JIRA doesn't detect changes to the pull request title unless an update is made to the PR itself in GHE, i.e. a merge or closure. This is problematic if you want to associate the PR to a JIRA issue and forget to add the ticket key, so if you go back to GitHub after the PR was created and JIRA has already written the data to AO_E8B6CC_PULL_REQUEST, you will need to merge or close the PR in order to sync the PR with the key

      Steps to Reproduce

      1. link JIRA with a GH or GHE org
      2. create a PR in one of the repos
      3. sync the repo with JIRA
      4. go back into GitHub and update title with a JIRA issue key
      5. peform a full sync in JIRA

      Expected Results

      JIRA would sync the update to the PR and create a link to the issue

      Actual Results

      The data in AO_E8B6CC_PULL_REQUEST is not updated and the issue is not linked to the PR

      Workaround

      You will need to wait until the PR is either merged to closed at this point it should pick up the change in the next sync.

          Form Name

            [JSWSERVER-20432] JIRA does not pickup GH/GHE Pull Request title updates unless an action is performed on the Pull Request

            Marc Dacanay made changes -
            Labels Original: dob-pr integrations pse-request triaged New: dob-pr integrations pse-request ril triaged
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 956769 ]
            Marcin Sasinowski made changes -
            Status Original: Long Term Backlog [ 12073 ] New: Gathering Impact [ 12072 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Andrei Khudavets made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Andrei Khudavets made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            Andrei Khudavets made changes -
            Labels Original: pse-request New: dob-pr integrations pse-request triaged
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Bugfix Automation Bot made changes -
            Introduced in Version New: 7.13
            Ronnie Volkmar made changes -
            Labels New: pse-request

              Unassigned Unassigned
              rvolkmar Ronnie Volkmar
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: