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  1. Jira Software Data Center
  2. JSWSERVER-20379

Keep ”Create a new issue or add a comment to an existing issue” mail handler

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      According to JRASERVER-14543 as of Jira 8.6, the ”Create a new issue or add a comment to an existing issue” will be deprecated. Once it is discontinued, no out of the box handler can simultaneously perform both actions.

      An option to Create and Comment issues should be provided without having to resort to 3rd party tools.

              Unassigned Unassigned
              vmiloch@atlassian.com Victoria M
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