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  1. Jira Software Data Center
  2. JSWSERVER-20224

Reports are inconsistent for issues on unmapped statuses.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 7.12.0, 7.13.5
    • None

      Issue Summary

      Once issues are moved to unmapped statuses on the board, and they are assigned to a New Sprint once the current sprint ends, the reports for New Sprint do not behave consistently.

      Steps to Reproduce

      1. Add a status to the default workflow called "Cancelled"
      2. add a post function to set the resolution to "Won't do"
      3. on the scrum board make sure "Cancelled" is in the "unmapped statuses column
      4. Start a sprint (let's assume you have two issues in it ISSUE-1 and ISSUE-2)
      5. Mark ISSUE-1 as Cancelled (obviously by a method other than drag and drop
      6. See how it is no longer visible on the board
      7. Check the sprint report for this sprint, see how it lists ISSUE-1 as "removed from sprint"
      8. Now close the sprint. It will tell you that 2 issues were incomplete (I would expect to see 1)
      9. Choose to move the incomplete issues to a new sprint.
      10. See how there is only 1 issue showing in the backlog for the sprint.
      11. Look at ISSUE-1, see how it says it's in the new future sprint.
      12. Start the new sprint.
      13. See how the sprint report for the new sprint does not include ISSUE-1 in the list of issues added to the sprint.
      14. Check the Burndown Chart for the new sprint, ISSUE-1 is showing there.

      Expected Results

      Either the unmapped issue would be considered added/not added to the sprint by both reports.

      Actual Results

      1. For the previous sprint:
        • Burndown will show ISSUE-1 as issue completed
        • Sprint report will show ISSUE-1 as removed from sprint
      2. For current/next sprint
        • The issue is considered to have been added to the sprint by the Burndown Chart.
        • The issue is considered to not have been added to the sprint by the Sprint Report.

          Workaround

      Mapping the statuses to a column (if the status is "Cancelled", map the status to the "Done" column).

              Unassigned Unassigned
              gperes@atlassian.com Gregory Peres (Inactive)
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                Created:
                Updated: