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  1. Jira Software Data Center
  2. JSWSERVER-20150

Burndown gadget preview does not render, cannot be inserted into Confluence pages

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      Summary

      When trying to insert a Burndown gadget, with a Confluence instance connected to JIRA (with Agile), the gadget fails to render in the preview window and cannot be inserted

      Steps to Reproduce

      1. Install Confluence
      2. Install JIRA with Agile
      3. Connect JIRA and Confluence using an Application link
      4. Add the JIRA gadget feed to Confluence
      5. Create a page in Confluence
      6. Insert the JIRA Agile Sprint Burndown Gadget

      Expected Results

      The preview of the gadget loads, you select the project/sprint information, and then insert the gadget into the page

      Actual Results

      The preview of the gadget never finishes loading. No errors appear in the logs, but if you view the network requests being made you should see a 400 error.

      Workaround

      No known workaround

        1. burndown_gadget.jpg
          burndown_gadget.jpg
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            [JSWSERVER-20150] Burndown gadget preview does not render, cannot be inserted into Confluence pages

            Prasad Sekar added a comment - - edited

            We have this same issue with Jira 8.4.1 and confluence 6.15.8 

            Prasad Sekar added a comment - - edited We have this same issue with Jira 8.4.1 and confluence 6.15.8 

            A A added a comment -

            We have this issue on Jira 8.0.2 and Confluence 6.15.2.

            A A added a comment - We have this issue on Jira 8.0.2 and Confluence 6.15.2.

            cheryl.l.curtis added a comment -

            The gadgets were embedded in the page and they stopped working after a Linux patch. 

            Looking at the browser console, there is a consistent error for 

             

            ReferenceError: Can't find variable: AJS

             

            indicating that the jquery is not loading into memory so any reference to jquery objects throws this error.

            cheryl.l.curtis added a comment - The gadgets were embedded in the page and they stopped working after a Linux patch.  Looking at the browser console, there is a consistent error for    ReferenceError: Can't find variable: AJS   indicating that the jquery is not loading into memory so any reference to jquery objects throws this error.

            Tom Jackson added a comment -

            We have seen this with two Jira/Confluence combos:
            Jira6.3/Confluence5.4.4
            Jira6.3/Confluence5.8.8

            Tom Jackson added a comment - We have seen this with two Jira/Confluence combos: Jira6.3/Confluence5.4.4 Jira6.3/Confluence5.8.8

              Unassigned Unassigned
              sbrannen@atlassian.com Branno (Inactive)
              Affected customers:
              10 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated: