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  1. Jira Software Data Center
  2. JSWSERVER-20124

As Jira Administrator I want a way to identify workflows that has an invalid status

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    Description

      Problem Definition

      When there is a workflow that is using an invalid status, the Board's configuration will turn out blank. This is a bug reported in https://jira.atlassian.com/browse/JSWSERVER-13881

      In order to identify the responsible workflow so that the invalid status can be removed is a difficult process and is not practical. There is a need for a better way.

      Suggested Solution

      • Include the responsible/affected workflow in the log stack trace when opening the Board's configuration
      • Provide a REST API or a way to run an Integrity check for a workflow with an invalid issue status

      Workaround

      As of now, the KB: https://confluence.atlassian.com/display/JIRAKB/Internal+Server+Error+when+accessing+Rapid+board

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-13881 Board Configuration returns a blank screen if JIRA has a workflow with a missing status

          • High - High priority issues
          • In Progress

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              Unassigned Unassigned
              znoorsazali Zul NS [Atlassian]
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              Dates

                Created:
                Updated: