Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-20124

As Jira Administrator I want a way to identify workflows that has an invalid status

    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      When there is a workflow that is using an invalid status, the Board's configuration will turn out blank. This is a bug reported in https://jira.atlassian.com/browse/JSWSERVER-13881

      In order to identify the responsible workflow so that the invalid status can be removed is a difficult process and is not practical. There is a need for a better way.

      Suggested Solution

      • Include the responsible/affected workflow in the log stack trace when opening the Board's configuration
      • Provide a REST API or a way to run an Integrity check for a workflow with an invalid issue status

      Workaround

      As of now, the KB: https://confluence.atlassian.com/display/JIRAKB/Internal+Server+Error+when+accessing+Rapid+board

            [JSWSERVER-20124] As Jira Administrator I want a way to identify workflows that has an invalid status

            Aakrity Tibrewal made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Aakrity Tibrewal made changes -
            Labels Original: pse-request supportability New: cleanup-seos-fy25 pse-request supportability
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3270470 ] New: JAC Suggestion Workflow 3 [ 3663543 ]
            Andriy Yakovlev [Atlassian] made changes -
            Affects Version/s New: 7.6.12 [ 85502 ]
            Andriy Yakovlev [Atlassian] made changes -
            Affects Version/s New: 7.13.4 [ 86493 ]
            Zul NS [Atlassian] made changes -
            Labels New: pse-request supportability
            Zul NS [Atlassian] made changes -
            Link New: This issue is related to JSWSERVER-13881 [ JSWSERVER-13881 ]
            Zul NS [Atlassian] created issue -

              Unassigned Unassigned
              znoorsazali Zul NS [Atlassian]
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: