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  1. Jira Software Data Center
  2. JSWSERVER-19928

Backlog view - Priority text is overlapping with the issue summary

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Details

    • Bug
    • Resolution: Unresolved
    • Medium
    • None
    • 8.0.0, 8.0.1, 8.0.2, 8.8.1, 9.3.3
    • Sprint

    Description

      Summary

      The name of the Priority field is overlapping with the issue summary in some of the cards in the Backlog view.

      Environment

      • Jira 8.0.0
      • Cannot reproduce in Jira 7.13

      Steps to Reproduce

      • Go to ⚙ > Issues > Priorities
      • Edit any of the priority and change the value of the Icon URL field to an invalid URL

      Expected Results

      Text is rendered properly without issue.

      Actual Results

      The priority field is not showing as an icon, but as text, and the text is overlapping with the issue description

      Workaround

      1. Login as a Jira system administrator.
      2. Go to the page ⚙ > Issues > Priorities
      3. Check if the icon is broken for any of the priority, as shown in the example below:
      4. For each of the priority that has a broken icon, edit it and check the Icon URL
      5. If it has a different icon URL in comparison to the other priorities, please edit this as per this documentation and make sure that all of them use the same path. The example below shows what the default path should be for the low priority:

      Attachments

        1. Bug_ActualResults.png
          Bug_ActualResults.png
          256 kB
        2. Bug_ExpectedResults.png
          Bug_ExpectedResults.png
          374 kB
        3. Bug_PrioritySettings_1.png
          Bug_PrioritySettings_1.png
          466 kB
        4. Bug_PrioritySettings_2.png
          Bug_PrioritySettings_2.png
          109 kB

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            People

              Unassigned Unassigned
              morzaiz Martin Orzaiz (Atlassian) (Inactive)
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              23 Start watching this issue

              Dates

                Created:
                Updated: