[JSWSERVER-16777] IE11: Kanplan backlog view fails to load due to JS error in EpicsInlineDialog - Create and track feature requests for Atlassian products.

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Type: Bug
Status: Closed (View Workflow)
Priority: Low
Resolution: Fixed
Affects Version/s: 7.5.4, 7.9.2, 7.7.4, 7.8.4, 7.10.2, 7.6.8, 7.11.2, 7.12.1
Fix Version/s: 8.0.0, 7.9.3, 7.8.5, 7.7.5, 7.10.3, 7.11.3, 7.6.9, 7.13.1, 7.12.3, 7.14.0
Component/s: AgileBoard, Backlog
Labels:
- triaged
- warranty

Introduced in Version:
7.05
Current Status:

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Atlassian Update – 21 December 2018

Dear Jira users,

We’re glad to announce that this issue will be addressed in our upcoming 8.0 release.

You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588

Looking forward to your feedback!

Kind regards,
Syed Masood
Product Manager, Jira Server and Data Center

Show
Atlassian Update – 21 December 2018 Dear Jira users, We’re glad to announce that this issue will be addressed in our upcoming 8.0 release. You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588 Looking forward to your feedback! Kind regards, Syed Masood Product Manager, Jira Server and Data Center
Symptom Severity:
Severity 2 - Major
Occurrence Factor:
10%
Bug Fix Policy:
View Atlassian Server bug fix policy

Kanplan backlog view hangs forever, page refresh does not help.

This happens for users that:

have just upgraded from JSW version 7.4(kanplan phase1) to version>=7.5 (kanplan phase2)
open board of an old(created with 7.4) kanban project which:
- has at least one Epic
- has epic inline dialog active(wasn't dismissed by the user before)
use IE11

Workarounds:

user opens the board in a different browser and dismisses the dialog (it is a one-off information popup, will not show up for the second time if dismissed)