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  1. Jira Software Data Center
  2. JSWSERVER-16777

IE11: Kanplan backlog view fails to load due to JS error in EpicsInlineDialog

    • 7.05
    • Severity 2 - Major
    • Hide
      Atlassian Update – 21 December 2018

      Dear Jira users,

      We’re glad to announce that this issue will be addressed in our upcoming 8.0 release.

      You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588

      Looking forward to your feedback!

      Kind regards,
      Syed Masood
      Product Manager, Jira Server and Data Center

      Show
      Atlassian Update – 21 December 2018 Dear Jira users, We’re glad to announce that this issue will be addressed in our upcoming 8.0 release. You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588 Looking forward to your feedback! Kind regards, Syed Masood Product Manager, Jira Server and Data Center

      Kanplan backlog view hangs forever, page refresh does not help.

      This happens for users that:

      • have just upgraded from JSW version 7.4(kanplan phase1) to version>=7.5 (kanplan phase2)
      • open board of an old(created with 7.4) kanban project which:
        • has at least one Epic
        • has epic inline dialog active(wasn't dismissed by the user before)
      • use IE11

      Workarounds:

      • user opens the board in a different browser and dismisses the dialog (it is a one-off information popup, will not show up for the second time if dismissed)

          Form Name

            [JSWSERVER-16777] IE11: Kanplan backlog view fails to load due to JS error in EpicsInlineDialog

            set-jac-bot made changes -
            Przemyslaw Czuj (Inactive) made changes -
            Fix Version/s Original: 7.14.0 [ 81618 ]
            Bugfix Automation Bot made changes -
            Minimum Version New: 7.05
            Krzysztof Kepinski (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 411954 ]
            SG (Inactive) made changes -
            Current Status New: {panel:title=Atlassian Update – 21 December 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}
            Dear Jira users,

            We’re glad to announce that this issue will be addressed in our upcoming 8.0 release.

            You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588

            Looking forward to your feedback!

            Kind regards,
            Syed Masood
            Product Manager, Jira Server and Data Center
            {panel}
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852220 ] New: JAC Bug Workflow v3 [ 2936023 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Tomasz Zwierzchowski made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Resolved [ 5 ]
            Owen made changes -
            Symptom Severity Original: Major [ 14431 ] New: Severity 2 - Major [ 15831 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2817973 ] New: JAC Bug Workflow v2 [ 2852220 ]
            Status Original: Awaiting Release [ 11372 ] New: Waiting for Release [ 12075 ]
            Krzysztof Kepinski (Inactive) made changes -
            Fix Version/s New: 7.14.0 [ 81618 ]
            Fix Version/s New: 8.0.0 [ 79796 ]

              Unassigned Unassigned
              kkepinski Krzysztof Kepinski (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: