Status: Gathering Interest (View Workflow)
Fix Version/s: None
Support reference count:1
In some customer environments, admin accounts are not mail enabled. If an admin account is mentioned by a user, the notification will not be delivered successfully. It's requested that chosen accounts could be set as invisible.
- Create an admin account and give him a fake mail address
- Create another Jira user
- Create a Jira issue and mention the account created at first step
When related account are tired to be mentioned, it shouldn't be found.
It's allowed to mention all users in a Jira environment but if the user's mail address is not a real one, then that user will not receive any notification.
No current workaround.