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  1. Jira Software Server and Data Center
  2. JSWSERVER-16688

Prevent users to mention Admin accounts

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support reference count:
      1
    • Feedback Policy:
      We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      In some customer environments, admin accounts are not mail enabled. If an admin account is mentioned by a user, the notification will not be delivered successfully. It's requested that chosen accounts could be set as invisible.

      Steps to Reproduce

      • Create an admin account and give him a fake mail address
      • Create another Jira user
      • Create a Jira issue and mention the account created at first step

      Expected Results

      When related account are tired to be mentioned, it shouldn't be found. 

      Actual Results

      It's allowed to mention all users in a Jira environment but if the user's mail address is not a real one, then that user will not receive any notification.

      Workaround

      No current workaround.

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            Assignee:
            Unassigned Unassigned
            Reporter:
            ayanar Alpy
            Votes:
            6 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated: