-
Bug
-
Resolution: Fixed
-
Medium (View bug fix roadmap)
-
7.3.8, (20)
7.2.12, 7.7.0, 7.8.0, 7.10.0, 7.6.7, 7.10.2, 8.0.0, 7.13.0, 7.13.1, 7.6.10, 8.1.0, 8.2.0, 8.4.0, 8.3.0, 8.5.0, 8.6.0, 8.7.0, 8.5.4, 7.13.13, 8.8.0
-
7.02
-
51
-
Severity 2 - Major
-
269
-
-
Summary
Versions view in project settings is using a single query to Jira's internal REST (GET /rest/projects/1.0/project/<KEY>/release/allversions) to gather all of the versions data. The query can be slow due to accessing index multiple times for each version.
The query can timeout in Jira's frontend resulting in versions list not being shown up.
Environment
- Large Jira instance
- with large Lucene (a large number of issues 1M+)
- with project containing many issues with many versions (2000+)
Steps to Reproduce
- Access <jira>/plugins/servlet/project-config/<ProjectKey>/administer-versions
(replace <jira> with Jira's base URL and <ProjectKey> with large project's ID)
Expected Results
Versions list loads.
Actual Results
Versions list request times out with the message:
The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation.
Notes
Slow loading of ..release/allversions is caused by 2 factors
- a large number of versions in the return list (in the project)
- a time required to calculate data for each version (4 Lucene calls are executed)
Workaround
- There is no workaround so far.
- You may want to use old version page with similar functionality: <jira>/plugins/servlet/project-config/<PROJ>/versions
This is how the new page looks like:
And how the old page looks like:
- is related to
-
-
- Closed
-
-
JRASERVER-66300 Improve Versions page loading in JIRA
- Gathering Interest
- causes
-
PSR-312 You do not have permission to view this issue
- mentioned in
-
Page Failed to load
-
Page Failed to load
-
Page Loading...
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSWSERVER-16613] Versions view in Project settings can timeout on large instance
Hey feedback1534286591
Components page doesn't have the same complexity, so it should be fine.
Just wondering if theres a similar issue with Components?
sowndaryameenakshi.eswaran
Sorry, we can't share a specific ETA. As general guidance: ER cadence is around 6-8 weeks, previous release was 18-Mar-2020 
Hi Andriy,
Can you please give me tentative date when 8.5.5 will be released ?
Hey sowndaryameenakshi.eswaran
Please let me clarify this.
As you mentioned:
I don't see 8.5.5 version in this list
That's correct. This version is not released yet. When it's out, fix will be available there.
This way team communities that fix is done and it's waiting for release train to be delivered to the end-user.
Hope this helps.
Cheers.
Hi everyone,
We've improved the experience for versions page in project settings in Jira Server and Data Center Enterprise release versions 7.13.x and 8.5.5. The improvement will also be available in the upcoming Jira 8.9 release.
Thanks for your feedback on this issue and contacting our support team with specific use cases to work on.
Kind regards,
Mateusz Ostaszewski
Jira Server and Data Center Team
Technically - the "unreleased" filtered page will timeout. Our challenge is that it does not just track production releases, but also business functional milestones for projects, etc. So we can have over 500 of these active at any given time.
Hi guys, any idea when this will be fixed? It would be really helpful for me to have this fixed, because the other link (https://jira.lgi.io/plugins/servlet/project-config/HZN4PD/versions?&status=released-unreleased) isn't as easy to work with. Thanks!
<jira>/plugins/servlet/project-config/<PROJ>/versions not very helpful as users cannot access to the release notes page.
Our customers and company waiting for 8.5.5. And 8.9 version was released!
Could you tell me approximate schedule? Thank you~!