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  1. Jira Software Data Center
  2. JSWSERVER-16450

JIRA Smart Commit Error when Issue Key Doesn't Exist on Instance

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    Description

      Summary

      JIRA Smart Commit Error when Issue Key Doesn't Exist on Instance

      Steps to Reproduce

      1. Connect JIRA and Bitbucket together with application link and enable smart commits
      2. Ensure you have a username and email that matches on both instances.
      3. Enable outbound email on JIRA
      4. Create a git commit that references an issue key that doesn't exist on the JIRA instance and and uses some additional action such as #comment or #time

      Expected Results

      • JIRA will ignore the smart commit in cases where the issue key doesn't exist

      Actual Results

      JIRA will send an email to the user performing the commit with the following messaging:

      There was an error processing your smart commit
      Commit Icon
      450bb68
      Tuesday, February 20, 2018 3:00:12 PM CET
      Due to the following errors we could not process your smart commit. You need to perform the action on the issue manually.
      1 command created an error

      Notes

      For environments where multiple JIRA instances are connected to Bitbucket with the same user bases this will result in unnecessary failure emails. These confuse users and drive support calls.

      Workaround

      none at this time, except for client-side email filtering.

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              Unassigned Unassigned
              ddiblasio David Di Blasio
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              Dates

                Created:
                Updated: