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  1. Jira Software Data Center
  2. JSWSERVER-16355

Right-click on issue on a board focuses the issue, losing any comment you're typing :(

      Steps to reproduce

      1. Go to a board (instance: Bulldog)
      2. Click an issue X, so the 'detail view' pops up on the right
      3. Write a comment, don't save it
      4. Right-click an issue Y on the board, e.g. to copy issue URL

      Expected result

      Issue X is in detail view, comment is still in 'edit' mode

      Actual result

      Issue Y is in detail mode, comment is lost

      This is particularly annoying, as:

      • Description or any other field in 'detail mode' is 'inline' editable and saved upon navigating away
      • Any other comment or page where you navigate away from something you're editing has a 'Are you sure you want to navigate away? You'll lose your things'
      • Right-click should not trigger another issue to get focused/become detail-moded

      NB this was on version 7.8.0-RELEASE-BDOG-2815, but had to select an affected version below (so chose 7.7.0 Server)

            [JSWSERVER-16355] Right-click on issue on a board focuses the issue, losing any comment you're typing :(

            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0

            This has happened several more times to me since I last posted in the correspondence. I can't possibly be the only person experiencing this issue? It's incredibly frustrating to have my comments wiped out while typing.

            Alex Polson added a comment - This has happened several more times to me since I last posted in the correspondence. I can't possibly be the only person experiencing this issue? It's incredibly frustrating to have my comments wiped out while typing.
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1

            To add to the previous comment, I've also seen the automatic refresh cause an in-progress to be discarded. Though a bit difficult to reproduce, it happens regularly enough that I can't rely on Jira to not delete my comment while I'm putting one together. I have a short video that shows the behavior but am not allowed to attach it to this comment. If you're interested, please get in touch.

            Alex Polson added a comment - To add to the previous comment, I've also seen the automatic refresh cause an in-progress to be discarded. Though a bit difficult to reproduce, it happens regularly enough that I can't rely on Jira to not delete my comment while I'm putting one together. I have a short video that shows the behavior but am not allowed to attach it to this comment. If you're interested, please get in touch.
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Navneeth S made changes -
            Description Original: h2. Steps to reproduce

            # Go to a board (instance: Bulldog)
            # Click an issue X, so the 'detail view' pops up on the right
            # Write a comment, don't save it
            # Right-click an issue Y on the board, e.g. to copy issue URL

            h2. Expected result

            Issue X is in detail view, comment is still in 'edit' mode

            h2. Actual result

            Issue Y is in detail mode, comment is lost :(

            This is particularly annoying, as:

            * Description or any other field in 'detail mode' is 'inline' editable and saved upon navigating away
            * Any other comment or page where you navigate away from something you're editing has a 'Are you sure you want to navigate away? You'll lose your things'
            * Right-click should not trigger another issue to get focused/become detail-moded

            I've lost data, and this sucks big time.

            NB this was on version 7.8.0-RELEASE-BDOG-2815, but had to select an affected version below (so chose 7.7.0 Server)
            New: h2. Steps to reproduce
             # Go to a board (instance: Bulldog)
             # Click an issue X, so the 'detail view' pops up on the right
             # Write a comment, don't save it
             # Right-click an issue Y on the board, e.g. to copy issue URL

            h2. Expected result

            Issue X is in detail view, comment is still in 'edit' mode
            h2. Actual result

            Issue Y is in detail mode, comment is lost :(

            This is particularly annoying, as:
             * Description or any other field in 'detail mode' is 'inline' editable and saved upon navigating away
             * Any other comment or page where you navigate away from something you're editing has a 'Are you sure you want to navigate away? You'll lose your things'
             * Right-click should not trigger another issue to get focused/become detail-moded

            NB this was on version 7.8.0-RELEASE-BDOG-2815, but had to select an affected version below (so chose 7.7.0 Server)
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Bugfix Automation Bot made changes -
            Support reference count New: 1

              Unassigned Unassigned
              hwiggers Dick (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: