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Bug
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Resolution: Low Engagement
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Low (View bug fix roadmap)
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None
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7.3.6, 7.4.3, 7.9.0, 7.6.7, 7.12.0, 7.12.1
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7.03
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11
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Severity 3 - Minor
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3
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Summary
In JIRA 7.3.0 and earlier, user was able to print multiple cards from backlog and Active Sprint by selecting multiple issues and right-clicking to choose the "Print selected cards" option. In JIRA 7.3.6, the same feature is no longer available.
Steps to reproduce:
- Access a Scrum board.
- Click an issue, press Shift and proceed to select 2 other issues.
- Right click at one of the selected issue to see that print option is not shown.
Environment
JIRA 7.3.6, 7.4.3
Expected Results
JIRA shows "Print selected cards" after user selects multiple issues from Backlog/Active Sprint
Actual Results
JIRA does not shows "Print selected cards" after user selects multiple issues from Backlog/Active Sprint
Workaround
- Please click your Board's Board (top right) -> Configure -> Quick filter.
- From the quick filter, please add a filter which includes specific issue keys that you would like to print (eg: issuekey in (TEST-1, TEST-2)).
- Switch back to backlog view click on the newly created quick filter and click Board -> Print cards. This should allow you to print all the issues which is listed in the filter.
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSWSERVER-16108] Print selected cards option unavailable
The reference documentation indicates that you can perform the process as indicated above.
https://confluence.atlassian.com/jirasoftwareserver0712/printing-issue-cards-959315089.html
In the version 7.5.1, we can print multiple cards from active sprint, but not from the backlog view.
Observation: I can sometimes select multiple contiguous cards using shift-click, but control-click never works. Instead, it de-selects all but the last card. Very flaky behavior. Testing was done on Chrome, Jira v7.10, Kanban board.
Jeff Winget
added a comment - - edited Observation: I can sometimes select multiple contiguous cards using shift-click, but control-click never works. Instead, it de-selects all but the last card. Very flaky behavior. Testing was done on Chrome, Jira v7.10, Kanban board. 
Samiii
added a comment - For an Agile project with a physical board, this is very annoying! Issue is present in v7.11. A fix is appreciated since the bug complicates a couple of workflow tasks a lot.
Could you please help, I have set up a Quick Filter in my Active SCRUM Board, and all the 'Issue Types' i want to print are displayed as expected, however when i select the print cards it ONLY prints the issues which have no sub-task defined, all Stories which have Sub Task do not get printed unless i do them individually which is just a waste of time and paper?
Is there some other configuration behind the 'print cards' command?
Also when will this Ticket be fixed?? surely this is basic functionality to JIRA??
stu
Hi,
At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.
This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.
Please note the comments on this thread are not being monitored.
You can read more about our bug fix policy here and how we prioritize bugs.
To learn more about our recent investments in Jira Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.
Kind regards,
Jira Data Center