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  1. Jira Software Data Center
  2. JSWSERVER-15930

Attachment icon function is broken

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 7.2.9, 7.3.8
    • AgileBoard

    Description

      Summary

      Attachment links is not showing after clicking at the attachment icon from "Add flag and comment" pop up dialog. For example:

      Environment

      • JIRA 7.3.8
      • Chrome, Firefox and IE 11 browser

      Steps to Reproduce

      Scenario 1

      1. Open any Agile board.
      2. Click on any issue to display the issue details at the right of the screen.
      3. Attach a file.
      4. Click on ... button and select "Add flag and comment" button.
      5. Click Attachment icon.

      Scenario 2

      1. Edit Comment from the issue detail at the right of the screen.
      2. Click Attachment icon.
      3. You can't see the list of the attachment links

      Scenario 3 (in Firefox)

      1. Click Comment from issue screen.
      2. Click Browse and select a file, we will see the attachment icon broken:

      3. It doesn't happen after added the comment.

      Expected Results

      JIRA should display any attachment links after click on the attachment icon.

      Actual Results

      JIRA is not display anything after clicking the attachment icon.

      Notes

      The reason why user attach a file at first is due to the Edit Comment does not show the Browse option in the Attachment Option bug.

      Workaround

      Link the attachment in the comment by using our attachment text formatting via Text mode:

      !attachment.png!
      !attachment.png|thumbnail!
      

      Attachments

        1. Add-file-after-click-browse.png
          Add-file-after-click-browse.png
          27 kB
        2. after-add-comment.png
          after-add-comment.png
          33 kB
        3. browse.png
          browse.png
          36 kB
        4. problem.png
          problem.png
          254 kB

        Issue Links

          Activity

            People

              Unassigned Unassigned
              ckimloong John Chin
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              10 Vote for this issue
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              Dates

                Created:
                Updated: