Details
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Bug
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Resolution: Fixed
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High
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7.2.0, 7.2.1, 7.2.3, 7.2.4, 7.2.6, 7.4.6
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None
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7.02
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2
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Severity 2 - Major
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1
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Description
Summary
atlassian-greenhopper.log in JIRA 7.2.x does not log any information
Step to reproduce
- Setup JIRA 7.2.x
- Check $JIRA_HOME/log/atlassian-greenhopper.log
Expected Result
This log will log information of anything related to JIRA Software functionality including upgrade history, upgradetask, and error related to JIRA Software.
Example:
2018-03-05 00:56:21,715 ThreadPoolAsyncTaskExecutor::Thread 13 INFO [greenhopper.service.logging.LogSupport] ********************************************************************************* Atlassian GreenHopper v7.2.8-DAILY20171106154814 #73360baaf8b0a790 built 2017-11-06T16:54:30.872+01:00 - plugin starting... *********************************************************************************
Actual Result
This log file is empty. It is reproducible for new instance as well as upgraded instance.
Workaround
- After each restart set logging INFO for com.atlassian.greenhopper
- Or add manually logger to atlassian-jira/WEB-INF/classes/log4j.properties file, example for Jira 7.2.12:
--- atlassian-jira-software-7.2.12-standalone/atlassian-jira/WEB-INF/classes/log4j.properties.orig 2017-10-10 19:53:59.000000000 +0200 +++ atlassian-jira-software-7.2.12-standalone/atlassian-jira/WEB-INF/classes/log4j.properties 2018-03-05 00:55:07.000000000 +0100 @@ -242,6 +242,8 @@ log4j.logger.com.atlassian.jira = INFO, console, filelog, cloudAppender log4j.additivity.com.atlassian.jira = false +log4j.logger.com.atlassian.greenhopper = INFO +