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  1. Jira Software Data Center
  2. JSWSERVER-15319

JIRA Software backlog throws "Uncaught TypeError: Cannot read property 'loadIssue' of null" when backlog icon is clicked multiple times

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      Summary

      On the backlog view mode, when the issue detail view is loaded, and user clicks on backlog icon multiple times fast, javascript error thrown

      Steps to reproduce

      1. Go to backlog view of JIRA Agile board (make sure the left sidebar is collapsed)
      2. Click on any issues to load its issue detail view
      3. Click fast on backlog icon (left sidebar) multiple time

      Expected result

      The board will keep trying to load

      Actual result

      Javascript error is thrown. The error message can be close, but user has to refresh the page again to load back the issue detail view.

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            [JSWSERVER-15319] JIRA Software backlog throws "Uncaught TypeError: Cannot read property 'loadIssue' of null" when backlog icon is clicked multiple times

            Bugfix Automation Bot made changes -
            Minimum Version New: 7.02
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2853363 ] New: JAC Bug Workflow v3 [ 2937324 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2546056 ] New: JAC Bug Workflow v2 [ 2853363 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1629929 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2546056 ]
            Vicknesh Shanmugam (Inactive) made changes -
            Affects Version/s New: 7.3.8 Server [ 71969 ]

            Steven Behnke added a comment -

            We see this in 7.2.7. We'll upgrade soon. For users that see it constantly, a team member sent me this –

            I cleared my jira/ cookies and updated the sprint and it is not currently showing up [anymore]

            Steven Behnke added a comment - We see this in 7.2.7. We'll upgrade soon. For users that see it constantly, a team member sent me this – I cleared my jira/ cookies and updated the sprint and it is not currently showing up [anymore]
            Mateusz Szerszyński made changes -
            Fix Version/s New: 7.4.0 Server [ 65333 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Verified [ 10005 ] New: Resolved [ 5 ]

            Mateusz Szerszyński added a comment -

            This issue was fixed in JIRA 7.4.0 release.

            Mateusz Szerszyński added a comment - This issue was fixed in JIRA 7.4.0 release.
            Mateusz Szerszyński made changes -
            Component/s New: Backlog [ 46795 ]
            Occurrence Factor New: 25% [ 12831 ]

              Unassigned Unassigned
              azuhra Aqqiela
              Affected customers:
              24 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: