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  1. Jira Software Data Center
  2. JSWSERVER-15221

JIRA Software Cannot be enabled in JIRA 7.2.5

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Highest Highest
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    • 7.2.5
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      Problem:

      JIRA Software cannot be enabled when upgrading or installing to JIRA 7.2.5 due to error: Bundle symbolic name and version are not unique: com.atlassian.jira.software-application:7.2.5

      Steps to Reproduce:

      A. Upgrade an existing JIRA installation to JIRA 7.2.5 and 

      B. Install JIRA Software 7.2.5

      Expected Behaviour:

      JIRA Software is enabled.

      Actual Result:

      JIRA Software module is not enabled. Trying to enable it from Versions and Licenses page will result to the following stack traces.

      2016-11-18 07:41:44,553 UpmAsynchronousTaskManager:thread-1 WARN admin 461x273x1 r0cgn6 10.0.0.1 /rest/plugins/1.0/ [c.a.plugin.impl.AbstractPlugin] Unable to install plugin 'com.atlassian.jira.jira-software-application'.
      com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to install bundle
      	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.installBundle(FelixOsgiContainerManager.java:529)
      	at com.atlassian.plugin.osgi.factory.OsgiPluginUninstalledHelper.install(OsgiPluginUninstalledHelper.java:44)
      	at com.atlassian.plugin.osgi.factory.OsgiPlugin.installInternal(OsgiPlugin.java:367)
      	at com.atlassian.plugin.impl.AbstractPlugin.install(AbstractPlugin.java:423)
      	at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:1154)
      	at com.atlassian.jira.plugin.JiraPluginManager.addPlugins(JiraPluginManager.java:150)
      	at com.atlassian.plugin.manager.DefaultPluginManager.scanForNewPlugins(DefaultPluginManager.java:903)
      	at com.atlassian.plugin.manager.DefaultPluginManager.installPlugins(DefaultPluginManager.java:821)
      	at com.atlassian.jira.plugin.JiraPluginManager.installPlugins(JiraPluginManager.java:168)
      ...
      	at java.lang.Thread.run(Thread.java:745)
      Caused by: org.osgi.framework.BundleException: Bundle symbolic name and version are not unique: com.atlassian.jira.software-application:7.2.5
      	at org.apache.felix.framework.BundleImpl.createRevision(BundleImpl.java:1233)
      	at org.apache.felix.framework.BundleImpl.<init>(BundleImpl.java:96)
      	at org.apache.felix.framework.Felix.installBundle(Felix.java:2899)
      	at org.apache.felix.framework.BundleContextImpl.installBundle(BundleContextImpl.java:165)
      	at org.apache.felix.framework.BundleContextImpl.installBundle(BundleContextImpl.java:138)
      	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.installBundle(FelixOsgiContainerManager.java:527)
      	... 91 more
      2016-11-18 07:41:44,580 UpmAsynchronousTaskManager:thread-1 WARN admin 461x273x1 r0cgn6 10.0.0.1 /rest/plugins/1.0/ [c.a.u.core.install.DefaultPluginInstallationService] Plugin installation failed: Failed to install OBR jar artifact
      2016-11-18 07:41:44,580 UpmAsynchronousTaskManager:thread-1 WARN admin 461x273x1 r0cgn6 10.0.0.1 /rest/plugins/1.0/ [c.a.u.core.install.DefaultPluginInstallationService] com.atlassian.upm.spi.PluginInstallException: Failed to install OBR jar artifact
      com.atlassian.upm.spi.PluginInstallException: Failed to install OBR jar artifact
      ...
      

      Notes

      Previous JIRA Software versions <= 7.2.4 works fine.

      Workaround:

      Restart JIRA application.

              Unassigned Unassigned
              acardino Anna Cardino (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: