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  1. Jira Software Data Center
  2. JSWSERVER-15070

Boards are disconnected from the projects

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      UPDATE:

      We have developed a fix for this incident, and we are working on rolling it out to all affected customers right now. The fix will be available within 24 hours, but in most situations much sooner.

      Summary

      There are several symptoms at play:

      1. Boards are not connected to projects, leading to a missing 'backlog' button and making the board very difficult or sometimes impossible to find.
      2. Start/Stop sprint functionality is not available.
      3. Agile Reports are not available

      Steps to replicate

      1. Click on Project from the top navigation bar
      2. Click on any project
      3. Backlog and Active Sprint buttons are missing from the project sidebar

      Expected behavior

      The Backlog and Active Sprint buttons should display on the project sidebar

      Current behavior

      The Backlog and Active Sprint buttons are not showing on the project sidebar

      Workarounds

      There is no workaround.

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          Form Name

            [JSWSERVER-15070] Boards are disconnected from the projects

            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852621 ] New: JAC Bug Workflow v3 [ 2934957 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2546136 ] New: JAC Bug Workflow v2 [ 2852621 ]
            J Sheehy (Inactive) made changes -
            Assignee Original: J Sheehy [ jsheehy ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1616423 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2546136 ]
            Piotr Ackermann (Inactive) made changes -
            Fix Version/s New: Available in JIRA Software Cloud [ 62092 ]
            Fix Version/s Original: 1000.108.1 Cloud [ 64277 ]
            Jay Virgil made changes -
            Labels Original: affects-cloud affects-server ondemand-workaround New: affects-cloud ondemand-workaround
            BrechtK made changes -
            Attachment New: Capture.PNG [ 287548 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-cloud ondemand-workaround New: affects-cloud affects-server ondemand-workaround
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: ondemand-workaround New: affects-cloud ondemand-workaround

              Unassigned Unassigned
              nhassan Nur Asnida Hassan (Inactive)
              Affected customers:
              70 This affects my team
              Watchers:
              91 Start watching this issue

                Created:
                Updated:
                Resolved: