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  1. Jira Software Data Center
  2. JSWSERVER-14603

JQL throws a reserved JQL character error when searching for users with full email address

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    • Icon: Bug Bug
    • Resolution: Low Engagement
    • Icon: Low Low
    • None
    • 7.1.0, 7.1.7, 7.1.9, 7.13.0
    • None

      Summary

      In JIRA 7.0.x+, if you attempt to delete a user with a full email address as a username and that user has issues associated, when you click on the Assigned Issue link JQL will throw an error that the @ is a reserved JQL character. This forces the end user to escape the character or put quotes around the user name.

      Steps to Reproduce

      1. Install JIRA 7.1.0
      2. Create a user with a full email address as a username, e.g. user@host.com
      3. Assign that user an issue
      4. Attempt to delete the issue
      5. Click on the Assigned Issue link in the pop up box that states "Cannot delete user. user@host.com has associations in JIRA that cannot be removed automatically"

      Expected Results

      JIRA will find the users issues and not throw an error
      Actual Results
      JQL throws an error stating the @ sign is a reserved keyword

      Notes

      I tested with 6.4.13 as well and this behavior does not occur

      Workaround

      Add quotations around the user name

              Unassigned Unassigned
              bmcelveen Branden McElveen (Inactive)
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                Created:
                Updated:
                Resolved: