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  1. Jira Software Data Center
  2. JSWSERVER-14217

Error obtaining access token while configuring Github integration

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      The problem:

      While configuring Github integration, the setup screen returns "error obtain access token" as in the following screenshots:

      The following appears on atlassian-jira.log:

      2014-04-08 10:32:45,944 http-bio-8622-exec-15 WARN admin 632x331x1 1ycok0n 192.168.10.136 /secure/admin/AddGithubOrganization!finish.jspa [spi.github.webwork.AddGithubOrganization] Error obtaining access token. Cannot access https://github.com from Jira.
2014-04-08 10:32:45,944 http-bio-8622-exec-15 WARN admin 632x331x1 1ycok0n 192.168.10.136 /secure/admin/AddGithubOrganization!finish.jspa [spi.github.webwork.AddGithubOrganization] Caused by: https://github.com/login/oauth/access_token

      Current behavior:

      If you click "Try Again" it redirects you to Github 404 page. If you click "Cancel" you see that the integration is set, but not all repositories appear on the list.

      The only way to get the full repositories list is by selecting "Refresh list" as in the screenshot bellow:

      Expected behavior:

      The setup screen should complete the operation without any error and the list of repositories should be display without the need to select "Refresh list".

        1. DVCS_1.png
          41 kB
          Tiago Comasseto
        2. DVCS_2.png
          28 kB
          Tiago Comasseto
        3. DVCS_3.png
          12 kB
          Tiago Comasseto

            [JSWSERVER-14217] Error obtaining access token while configuring Github integration

            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852208 ] New: JAC Bug Workflow v3 [ 2938190 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2546192 ] New: JAC Bug Workflow v2 [ 2852208 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1553619 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2546192 ]
            Hoang Dong (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Hoang Dong (Inactive) made changes -
            Labels Original: migrated_from_dcon New: backlog-cleanup migrated_from_dcon
            jonah (Inactive) made changes -
            Symptom Severity New: Minor [ 14432 ]
            Benjamin Morgan (Inactive) made changes -
            Component/s New: DVCS Accounts [ 43316 ]
            Labels New: migrated_from_dcon
            Owen made changes -
            Key Original: DCON-394 New: JSW-14217
            Affects Version/s New: DCON - old releases [ 62520 ]
            Affects Version/s New: DCON - old releases [ 62520 ]
            Affects Version/s Original: 2.0.1 [ 38804 ]
            Affects Version/s Original: 2.0.2 [ 38805 ]
            Workflow Original: classic workflow for JIRA DVCS Connector [ 689230 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1553619 ]
            Project Original: DCON - deprecated use JSW [ 14710 ] New: JIRA Software (including JIRA Agile) [ 12200 ]
            ZehuaA made changes -
            Workflow Original: classic default workflow [ 641182 ] New: classic workflow for JIRA DVCS Connector [ 689230 ]

              Unassigned Unassigned
              tcomasseto Tiago Comasseto
              Affected customers:
              0 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: