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Bug
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Resolution: Resolved Locally
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Medium (View bug fix roadmap)
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None
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None
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OnDemand Jira Agile, and normal (ie not OnDemand) BitBucket
We use Jira Agile OnDemand and have BitBucket repos.
We use Smart commits in our Commit comments, eg
MYISSUE-5 #comment This is a comment #time 1h
In the last week or so I have noticed that Jira Agile is no longer applying #time references in the commit messages, hence not applying any Worklogs to and Jira issues (see attached image)
This is affecting our timesheet tracking and worklogs.
What is the problem?
[JSWSERVER-14124] Smart commits #time tracking does not work
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added a comment - Yes it does.
As requested by Kiran I raised an Atlassian support issue for this JST-90482.
I can add a BitBucket & Jira screen shot to the internal Atlassian issue to show you my credentials if required?
Thanks, jason
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added a comment - Yes it does.
As requested by Kiran I raised an Atlassian support issue for this JST-90482.
I can add a BitBucket & Jira screen shot to the internal Atlassian issue to show you my credentials if required?
Thanks, jason Could you check whether the user with the email in commit exists in Jira, please? Email from commit is used when mapping commit author to Jira user.
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added a comment - @kiran - I did create this support ticket there!? Hi,
Thanks for your feedback on JIRA Agile.
Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security.
Regards,
JIRA Agile Team
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added a comment - This is the Confluence link: https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages
What is the status of this bug?!? We are paid users of Jira Agile, and now Bamboo, but if we can't track time what's the point of using Jira?
It's affecting our reporting, and is extremely frustrating
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added a comment - This is the Confluence link: https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages
What is the status of this bug?!? We are paid users of Jira Agile, and now Bamboo, but if we can't track time what's the point of using Jira?
It's affecting our reporting, and is extremely frustrating 
As suggested in the git eBook here (http://git-scm.com/book/ch6-4.html)
I have changed the Author & Committer for all commits on the affected repo to match my Jira user email address as follows:
git filter-branch --commit-filter '
if [ "$GIT_AUTHOR_EMAIL" = "my.first.email@address.com" ];
then
GIT_AUTHOR_NAME="My Name";
GIT_AUTHOR_EMAIL="my.correct.email@address.com";
git commit-tree "$@";
else
git commit-tree "$@";
fi' HEAD
This fixed the problem
P.S. - don't forget to PUSH back to the repo after you've run the above!