JIRA Software help link incorrect

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    • 7.02
    • 11
    • Severity 2 - Major
    • 3

      Summary

      Clicking on the help dropdown menu (top right) and clicking on JIRA Software help takes the user to a broken link.

      Steps to Reproduce

      1. Click on help > JIRA Software help
      2. Web-browser opens

      Expected Results

      The web link should take the user to the JIRA Software documentation

      Actual Results

      The web link takes the user to the following link https://docs.atlassian.com/jira/$%7Bsoftware.help.space%7D/ instead

      Workaround #1

      1. Navigate manually to https://confluence.atlassian.com/display/JIRASOFTWARESERVER072

      Workaround #2

      1. Add in "Announcement Banner".

      Customer must be aware that if he does so then "JIRA Software Help" will be hidden at all places in your JIRA instance. Moreover, even if he upgrades/downloads, restart his instance, this announcement banner is going to behave same. He needs to remember to unhide it manually.

      If that is ok for him this is the code for the AB:

      <style>
      div#system-help-menu-content a#gh_view_help {display:none !important }
      </style>
      

      Workaround #3

      Add it to your Announcement Banner at Administration > System > Announcement banner (under User Interface):

      <script>
      $(document).ready(function(){
      	var helpLink = $("a#gh_view_help.aui-nav-link"); 
      	helpLink.attr("href", "https://docs.atlassian.com/jira/jsw-docs-084/"); 
      });
      </script>
      

      The above will replace the link with the right URL.
      Example above is for JIRA Software 8.4 documentation.

            Assignee:
            Unassigned
            Reporter:
            Joe Bond
            Votes:
            22 Vote for this issue
            Watchers:
            27 Start watching this issue

              Created:
              Updated:
              Resolved: