Timezone in JIRA for Venezuela Needs to be Updated

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    • Severity 3 - Minor
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      Atlassian Update – 22 August 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 22 August 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

      Summary

      Venezuela recently switched their timezone offset from GMT-4:30 to GMT-4. JIRA will need to have the timezone updated to use the new offset.

      Venezuela uses the UTC−04:00 time offset, and they had previously used UTC−04:30 from December 9, 2007 until April 30, 2016.

      https://en.wikipedia.org/wiki/Time_in_Venezuela

      Environment

      • Effects Cloud - version 1000.110.0

      Steps to Reproduce

      1. Set JIRA User profile to use Caracas time zone

      Expected Results

      • Timezone off-set should be GMT-04:00

      Actual Results

      • Timezone off-set is set to GMT-04:30

      Workaround

      Select another timezone that's currently in GMT-04:00 such as Antigua

            Assignee:
            Unassigned
            Reporter:
            Houston B.
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            0 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: