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  1. Jira Software Data Center
  2. JSWSERVER-13735

Get an internal server error when trying to create an issue with Epic Link via REST API

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      Summary

      The totally same symptom as JSW-13407 can be seen on JIRA Agile 6.7.14 but I'm not sure I could reopen the ticket so I create this ticket.
      This problem never happened on JIRA Agile 6.7.12.

      JSW-13407 has already been fixed. However, JIRA Agile 6.7.14 was released AFTER the fixed version (JIRA Software 7.1.4) had been released.

      Environment

      • JIRA Agile 6.7.14 (JIRA 6.4.x)

      Steps to Reproduce

      Please see the description in JSW-13407.

      Expected Results

      Please see the description in JSW-13407.

      Actual Results

      Please see the description in JSW-13407.

      Notes

      Please see my internal comment.

      Workaround

      Update the Epic Link Field after the ticket has been created. This can be done via REST API

            [JSWSERVER-13735] Get an internal server error when trying to create an issue with Epic Link via REST API

            Aakrity Tibrewal made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Aakrity Tibrewal made changes -
            Labels Original: affects-server fixme pse-request warranty New: affects-server cleanup-seos-fy25 fixme pse-request warranty
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            Andriy Yakovlev [Atlassian] made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            UIS Original: 5 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 5
            SET Analytics Bot made changes -
            UIS Original: 0 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 0
            Bugfix Automation Bot made changes -
            Minimum Version New: 6.07
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852118 ] New: JAC Bug Workflow v3 [ 2938075 ]

              Unassigned Unassigned
              yokamoto Yuki Okamoto (Inactive)
              Affected customers:
              15 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: