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  1. Jira Software Data Center
  2. JSWSERVER-13296

DevStatus timeouts not taking affect

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      Summary

      With regard to the JIRA Development Panel, there are couple of configurable timeout properties defined in jira-development-status but neither work.

      Steps to Reproduce

      Increase the summary and details data timeout retrieval and set following system properties:

      jira.devstatus.coordinator.timeout.summary=60000
jira.devstatus.coordinator.timeout.detail=60000

      and configured JIRA application properties:

      jira.devstatus.capability.connection.timeout=60000

      Expected Results

      Request is allowed to take the configured 60 seconds.

      Actual Results

      But after setting those the timeout error still occurs after 10 seconds with the following message

      /rest/dev-status/1.0/issue/detail [plugin.devstatus.provider.DefaultCoordinator] Requests failed: fisheyetest (timeout after 60000ms, not getting from cache)

      Workaround

      There is currently no workaround.

            [JSWSERVER-13296] DevStatus timeouts not taking affect

            Gonchik Tsymzhitov added a comment -

            Unfortunately, it is reproduced on JIRA 7.3.6.

            Gonchik Tsymzhitov added a comment - Unfortunately, it is reproduced on JIRA 7.3.6.

            Ryan O Sullivan added a comment -

            reported in the health checker of our JIRA instance 

            Ryan O Sullivan added a comment - reported in the health checker of our JIRA instance 

            Karen Rogalski added a comment -

            Seeing this also on large company Server instance.

            Karen Rogalski added a comment - Seeing this also on large company Server instance.

            Kevin Dalton added a comment -

            We are seeing this issue as well. Very large company with 3 instances around 8000 users per instance once instance is data center other 2 are server.

            Kevin Dalton added a comment - We are seeing this issue as well. Very large company with 3 instances around 8000 users per instance once instance is data center other 2 are server.

              Unassigned Unassigned
              jethomas Jeff Thomas
              Affected customers:
              29 This affects my team
              Watchers:
              22 Start watching this issue

                Created:
                Updated: