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  1. Jira Software Data Center
  2. JSWSERVER-13292

Default JIRA 6.4 installation not supported in 7.1 migration script on Linux

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    • Severity 3 - Minor
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      Atlassian Update – 11 October 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 11 October 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

    Description

      Default JIRA 6.4 installs HSQL database. HSQL database is not supported in the 7.1 migration. The upgrade script doesn't tell you this, and if you run the script, it causes the JIRA install to essentially be corrupt, requiring you to uninstall JIRA completely, as far as I can tell from the community answers.

      Compounding the issue, it is very difficult to locate the 6.4 installer on the website now, which is required to remedy the problem. Try locating it with Google or on the Atlassian home page.

      For more information and a screenshot of the error see the support question:
      https://answers.atlassian.com/questions/37039777/migrating-6.4-to-7.0-while-on-deprecated-hsql-on-linux-error-message-says-to-start-jira-7.0-but-does-not-state-how-to-do-this

      Expected result:

      JIRA upgrade script should fail early with an error saying you must first migrate your database before migrating to 7.1

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            wthompson Wazza
            29921149bba8 Jonathan Leaders
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              Updated:
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