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  1. Jira Software Data Center
  2. JSWSERVER-12984

Getting an error when removing an issue from Active Sprint

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      Summary

      When trying to remove an issue from the active sprint, the issue is removed from the active sprint but there's error on the UI which is misleading.

      Exception: Uncaught TypeError: Cannot read property 'selectIssue' of undefined
Resource: <BASEURL>/s/737d7fd572306b9452889a42d93c3b5d-CDN/en_USz3wepa/71010/b6b48b2829824b869586ac216d119363/fdae415d434dbc349a175aa0357d6560/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,jira.general,-_super/batch.js?agile_global_admin_condition=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&sd_licensed=true
Line: 135974
Column: 52

      Environment

      • JIRA Cloud Version: 7.1.0-OD-02-030
      • JIRA Server: 7.1.x
      • Chrome browser
      • Firefox browser

      Steps to Reproduce

      1. Create a new Scrum project.
      2. Create 5 new issues.
      3. Create a new sprint, start the sprint.
      4. Go to Active sprints page, right click on any issues and choose Remove from sprint.

      OR

      1. Create a new issue and assign it to an active sprint.
      2. Go to the Active sprints page, right click on any issues and choose Remove from sprint.

      Expected Results

      The issue is removed from the sprint without any errors

      Actual Results

      The issue is removed from the sprint but throws an error in the UI

      Notes

      If issue can be removed from sprint without any errors on the UI, please try to refresh the Active Sprint page before trying to remove an issue from sprint, or copy the Active Sprint link and open it in a new browser window, and proceed with removing an issue from sprint.

      Workaround

      No workaround at the moment.

        1. Screen Shot 2016-03-09 at 12.36.48 PM.png
          Screen Shot 2016-03-09 at 12.36.48 PM.png
          399 kB

          Form Name

            [JSWSERVER-12984] Getting an error when removing an issue from Active Sprint

            Przemyslaw Czuj (Inactive) added a comment -

            Hello slecherbonni,

            yes the 7.1.9 version of JIRA Software resolves the issue.

            Best Regards,
            Przemyslaw Czuj

            Przemyslaw Czuj (Inactive) added a comment - Hello slecherbonni , yes the 7.1.9 version of JIRA Software resolves the issue. Best Regards, Przemyslaw Czuj

            Sven Lecherbonnier added a comment -

            This is a blocker to upgrade our production environment.

            Sven Lecherbonnier added a comment - This is a blocker to upgrade our production environment.

            Sven Lecherbonnier added a comment -

            is 7.1.9 resolving this issue ?

            Sven Lecherbonnier added a comment - is 7.1.9 resolving this issue ?

            Deleted Account (Inactive) added a comment -

            what does the status "awaiting soak" mean?

            Deleted Account (Inactive) added a comment - what does the status "awaiting soak" mean?

            Allison Kellner added a comment -

            My company just recently upgraded from JIRA 6.4.5 to JIRA 7.1.6 over the weekend and are seeing this issue sporadically. Can someone from Atlassian please provide an ETR of when fix is available and if known what is causing error to render? Thank you!

            Allison Kellner added a comment - My company just recently upgraded from JIRA 6.4.5 to JIRA 7.1.6 over the weekend and are seeing this issue sporadically. Can someone from Atlassian please provide an ETR of when fix is available and if known what is causing error to render? Thank you!

            Sven Lecherbonnier added a comment -

            Cool Thanks Michelle !

            Sven Lecherbonnier added a comment - Cool Thanks Michelle !

            Michelle Chin added a comment -

            hi slecherbonni, affected version updated! Thank you for highlighting about this.

            Michelle Chin added a comment - hi slecherbonni , affected version updated! Thank you for highlighting about this.

            Sven Lecherbonnier added a comment -

            This is affected 7.1.7 as well

            Sven Lecherbonnier added a comment - This is affected 7.1.7 as well

            Aaron Matthews added a comment -

            This is affecting my 250 users. I fail to see how this is "25% - affects a minority of users or feature is not regularly used".

            Aaron Matthews added a comment - This is affecting my 250 users. I fail to see how this is "25% - affects a minority of users or feature is not regularly used".

            Infra Team added a comment -

            Seeing this too on Jira 7.1.6 after upgrading .. our PMs are not happy

            Infra Team added a comment - Seeing this too on Jira 7.1.6 after upgrading .. our PMs are not happy

              lwlodarczyk Lukasz Wlodarczyk
              nhassan Nur Asnida Hassan (Inactive)
              Affected customers:
              28 This affects my team
              Watchers:
              36 Start watching this issue

                Created:
                Updated:
                Resolved: