Details
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Bug
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Resolution: Fixed
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Low
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7.0.0
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Using JIRA Service Desk 3.0.0
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7
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Description
In JIRA Service Desk, you can set a default value for unsupported fields added to a request type.
For the Epic Link field, this worked correctly in JIRA 6.4.
However, in JIRA 7.0.0 this is not working.
Doing some debugging, It seems that the edit html returned from the Epic Link custom field has not changed. It was for 6.4 and now for 7.0.0 the same, ie.
<div class="field-group aui-field-labelpicker" > <label for="customfield_10506">Epic Link</label> <fieldset class="hidden epicpicker-params"> <input type="hidden" title="id" value="customfield_10506"> </fieldset> <div id="js-customfield_10506-ss-container"> <select class="single-select long-field hidden js-epic-picker" id="customfield_10506" name="customfield_10506" data-container-class="long-field" data-project-key="ONE" > </select> </div> <div class="description">Choose an epic to assign this issue to.</div> </div>
But with the release of 7.0.0, whatever extra processing happens (as the final html in the browser is very different when running JIRA 6.4) is not happening for plugins in 7.0.0
Reproduce
- Instance with JIRA Software and JIRA Service Desk applications
- Create a Service Desk project
- Use a field screen that has Epic Link on the create screen
- Go to Project Administration for service desk project -> Request Types
- Edit fields for the request type
- Add a new field (Epic Link)
- Observe that it is added as a hidden field and requesting to preset a value
- Click Edit value
Expected outcome
- Like in JIRA 6.4, you can select an Epic from the list
Actual outcome
- No dropdown select box is there, the html appears to be missing and therefore does not work
Workaround
No workaround, except removing Epic Link from the request type fields
Attachments
Issue Links
- Discovered while testing
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JSDSERVER-2084 Hidden field doesn't preset value during customer request creation
- Closed
- is duplicated by
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JSDSERVER-3286 Epic Link JIRA Software field is not editable in request settings
- Closed
- is related to
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JSWSERVER-12745 Epic Link custom field silently fails to set value
- Gathering Impact
- is cloned by
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SW-2999 Loading...