Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-12648

Backlog to Continue render with Corrupted Index

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Won't Do
    • None
    • None
    • 1
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem Definition

      Backlog/Plan mode did not render any issues and throw 500/400 error due to corrupted index with Epic issue type.

      Index can be corrupted at times and not all Enterprise customers can perform full re-indexing at any time of the day as it could take hours of downtime. While index is known to be corrupted, JIRA Agile should continue presenting/rendering Backlog so users can continue to work.

      Suggested Solution

      Continue to render Backlog with all other issues and pop-up warning of missing issues from matching index and database.

      Workaround

      • Perform single project re-index
      • Perform full re-index

      Additional information

      • Customer on JIRA 6.2.3 and Agile 6.6.0 when hit into the problem
      • Tested locally deleting Epic issue via database on JIRA 6.4.5 and Agile 6.7.11

      Attachments

        Activity

          People

            Unassigned Unassigned
            znoorsazali Zul NS [Atlassian]
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: