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  1. Jira Software Server and Data Center
  2. JSWSERVER-12047

Accessing JIRA Agile fails on all boards with Uncaught TypeError: undefined is not a function

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Medium
    • Resolution: Won't Fix
    • Affects Version/s: 6.7.0, 6.7.11
    • Fix Version/s: None
    • Component/s: None
    • Labels:

      Description

      Summary

      Accessing any JIRA Agile board fails with the error TypeError: undefined is not a function or TypeError: Cannot read property 'prototype' of undefined.

      Steps to Reproduce

      1. Disable the jira-help-tips plugin.
      2. Access any board.

      Expected Results

      The board loads without fail.

      Actual Results

      The board load fails as it's relying on a JS object that does not exist (as the plugin is disabled). The following stack trace is present:

      TypeError: undefined is not a function
      at Object.render (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/afc7c332e5a22b5e05913f0808dd6b7a-CDN/en_US-5y7pob/64016/4/d12ba9acc19fbfaca6952932df34617a/_/download/contextbatch/js/gh-manage-boards,atl.general,greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&isAdmin=true:6147:23)
      at http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/afc7c332e5a22b5e05913f0808dd6b7a-CDN/en_US-5y7pob/64016/4/d12ba9acc19fbfaca6952932df34617a/_/download/contextbatch/js/gh-manage-boards,atl.general,greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&isAdmin=true:6208:30
      at HTMLDocument. (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/afc7c332e5a22b5e05913f0808dd6b7a-CDN/en_US-5y7pob/64016/4/d12ba9acc19fbfaca6952932df34617a/_/download/contextbatch/js/gh-manage-boards,atl.general,greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&isAdmin=true:6217:43)
      at j (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:40:220)
      at Object.o.fireWith (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:42:6)
      at Function.j.extend.ready (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:30:46)
      at HTMLDocument.l.addEventListener.P (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:39:186)
      

      Or this one:

      TypeError: undefined is not a function
      at Object.render (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/afc7c332e5a22b5e05913f0808dd6b7a-CDN/en_US-5y7pob/64016/4/d12ba9acc19fbfaca6952932df34617a/_/download/contextbatch/js/gh-manage-boards,atl.general,greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&isAdmin=true:6147:23)
      at http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/afc7c332e5a22b5e05913f0808dd6b7a-CDN/en_US-5y7pob/64016/4/d12ba9acc19fbfaca6952932df34617a/_/download/contextbatch/js/gh-manage-boards,atl.general,greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&isAdmin=true:6208:30
      at HTMLDocument. (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/afc7c332e5a22b5e05913f0808dd6b7a-CDN/en_US-5y7pob/64016/4/d12ba9acc19fbfaca6952932df34617a/_/download/contextbatch/js/gh-manage-boards,atl.general,greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&isAdmin=true:6217:43)
      at j (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:40:220)
      at Object.o.fireWith (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:42:6)
      at Function.j.extend.ready (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:30:46)
      at HTMLDocument.l.addEventListener.P (http://orion-pax.dyn.syd.atlassian.com:60641/jira641/s/0fa59d45daf308c24f946c247838ef9d-CDN/en_US-5y7pob/64016/4/6/_/download/superbatch/js/batch.js?locale=en-US:39:186)
      

      Workaround

      Ensure the jira-help-tips plugin is enabled in the Manage Add-ons Page.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              dcurrie@atlassian.com Dave C
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              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: