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    • Type: Bug
    • Resolution: Support Request
    • Priority: Medium
    • None
    • Affects Version/s: 6.4.5
    • Component/s: AgileBoard
    • Environment:

      Atlassian Cloud

    • 6.04

      We have an active sprint that when we view the burn down chart shows 70+ hours remaining. When I run a JQL against the spring for remainingEstimate >= 0m and export the results to Excel I see: 19380 (seconds) or 5.38 hours.

      The issue appears to be caused by our workflow. When a issue is moved from our QA step (Ready for Testing) to Resolved we have a Transition Post function that sets the remaining estimate to 0m. The burndown chart doesn't seem to recognize that the remaining estimate is 0m.

      It seems like the burndown chart is trying to use work log entries to figure out remaining estimate instead of using the actual remaining estimate. I'll be honest we don't always use the work log entry, we should but we have a different time tracking system so most people don't use it when the work doesn't span more than a day.

        1. Burndown Chart.png
          Burndown Chart.png
          96 kB
        2. Workflow Transition.png
          Workflow Transition.png
          145 kB

            Assignee:
            Unassigned
            Reporter:
            Tom Wurm
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            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: