A customer was confused by this error message showing on his board: "Due to the configuration for this particular board, you'll have to use the full dialog to create a new issue. Learn more"
Apparently this displays if there are no projects or issue types detected, which is most likely due to the board's filter filtering them out.
The Learn more links to a general page on Configuring boards, but I think we should be more specific in the error message. Suggested text:
"You will need to use the full dialog to create a new issue, as your board's filter is excluding all projects and/or issue types."
- was cloned as
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JSWCLOUD-16934 Improve the "Due to the configuration for this particular board, you'll have to use the full dialog to create a new issue.Learn more" error message
- Closed
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SW-4046 Failed to load
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[JSWSERVER-11278] Improve the "Due to the configuration for this particular board, you'll have to use the full dialog to create a new issue.Learn more" error message
| Support reference count | Original: 5 | New: 8 |
My concern with this error message is that there doesn't seem to be any way to get rid of it, once it gets stuck there. i.e. The full dialog for ticket creation will appear but this error message floats above it.
It looks like it appears as part of a hover-over but under some circumstances (which I can't figure out but are annoyingly frequent) when the mouse moves away the little popup stays there and can't be got rid of other than by a hard-refresh. Probably fixable by a simple. "If you click on this thing, it should go away" rule.
| UIS | Original: 1 | New: 2 |
| UIS | Original: 3 | New: 1 |
| UIS | Original: 6 | New: 3 |
| UIS | Original: 3 | New: 6 |
| UIS | Original: 1 | New: 3 |
| UIS | Original: 3 | New: 1 |
| UIS | Original: 0 | New: 3 |
Why does this "pop-up" stay in place with no option to get rid of it? It blocks information behond it which is very annoying when trying to review issues by Epic.