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  1. Jira Software Data Center
  2. JSWSERVER-11065

Agile Wallboard stopped working

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      Problem

      Since the latest OnDemand Release (JIRA Agile 6.5.20), the Agile Wallboard Gadget stopped working.

      When adding that gadget and configuring it (choosing the board, quick filters and refresh interval), clicking on "Save" does nothing:

      Checking the dashboard, a blank gadget is displayed:

      Symptoms

      • JIRA Agile Wallboard gadget does not load
      • Errors in the browser Javascript console
      Uncaught TypeError: Cannot read property 'extend' of undefined com.pyxis.greenhopper.jira:gh-dialog.js?locale=en-US:6
Uncaught TypeError: undefined is not a function com.pyxis.greenhopper.jira:gh-rapid.js?locale=en-US:4147
Uncaught TypeError: Cannot read property 'getMode' of undefined com.pyxis.greenhopper.jira:gh-rapid.js?locale=en-US:4087
Uncaught TypeError: Cannot read property 'setPerViewValue' of undefined

      Work around

      Unfortunately there is no work around at this time. In the absence of a working Wallboard Gadget, if you need to access a particular board and can do so outside of a Dashboard, please use that instead. "Projector mode" (press the Z key twice) helps to remove the outer chrome of the board page to maximise the viewing area on a wallboard.

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          Screen Shot 2014-08-19 at 11.51.01 AM.png
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        2. Screen Shot 2014-08-19 at 11.58.46 AM.png
          Screen Shot 2014-08-19 at 11.58.46 AM.png
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            [JSWSERVER-11065] Agile Wallboard stopped working

            Bugfix Automation Bot made changes -
            Minimum Version New: 6.05
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2852593 ] New: JAC Bug Workflow v3 [ 2937165 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2540757 ] New: JAC Bug Workflow v2 [ 2852593 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550772 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2540757 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server fixme warranty New: affects-cloud affects-server fixme warranty
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: fixme warranty New: affects-server fixme warranty
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 908567 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550772 ]
            Kiran (Inactive) made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 82320 ] New: This issue links to "Page (Extranet)" [ 82320 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 742468 ] New: JIRA Bug Workflow w Kanban v6 [ 908567 ]
            Michael Tokar made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 75653 ] New: This issue links to "Page (Extranet)" [ 75653 ]

              mtokar Michael Tokar
              cgauterio Clarissa Gauterio (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              37 Start watching this issue

                Created:
                Updated:
                Resolved: