• Icon: Bug Bug
    • Resolution: Support Request
    • Icon: Medium Medium (View bug fix roadmap)
    • None
    • None
    • None
    • None
    • on demand

      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.

      I've reindexed and tried several things. Can't move certain bugs and stories around in my sprint or backlog.

            [JSWSERVER-10880] JIRA Agile cannot execute the rank operation

            Hi,
            Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com).
            Regards,
            JIRA Agile Team

            Kiran (Inactive) added a comment - Hi, Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com). Regards, JIRA Agile Team

              Unassigned Unassigned
              3b6765efffb4 Brad Hlista
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: