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  1. Jira Software Data Center
  2. JSWSERVER-10868

Ranking on scrum board has broken for new issues

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    • Icon: Bug Bug
    • Resolution: Support Request
    • Icon: Highest Highest (View bug fix roadmap)
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    • dataconnectcorporation.atlassian.net

      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      When trying to rank new issues on our scrum planning board we get the following error

      JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.

      After reindexing the error still occurs

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            [JSWSERVER-10868] Ranking on scrum board has broken for new issues

            Michael Tokar added a comment -

            Hi,

            Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com).

            Regards,
            JIRA Agile Team

            Michael Tokar added a comment - Hi, Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com). Regards, JIRA Agile Team

              Unassigned Unassigned
              ae86c256a191 Will
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: