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  1. Jira Software Data Center
  2. JSWSERVER-10868

Ranking on scrum board has broken for new issues

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    • Icon: Bug Bug
    • Resolution: Support Request
    • Icon: Highest Highest (View bug fix roadmap)
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    • dataconnectcorporation.atlassian.net

      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      When trying to rank new issues on our scrum planning board we get the following error

      JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.

      After reindexing the error still occurs

        1. JIRA Bug.jpg
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          Will

            [JSWSERVER-10868] Ranking on scrum board has broken for new issues

            Owen made changes -
            Component/s Original: ↓ Obsolete -- PlanningBoard (Classic) [ 12967 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2854970 ] New: JAC Bug Workflow v3 [ 2937547 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2543584 ] New: JAC Bug Workflow v2 [ 2854970 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550364 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2543584 ]
            jonah (Inactive) made changes -
            Description Original: When trying to rank new issues on our scrum planning board we get the following error

            JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.

            After reindexing the error still occurs             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Software Server*. Using *JIRA Software Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSWCLOUD-10868].
              {panel}

            When trying to rank new issues on our scrum planning board we get the following error

            JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.

            After reindexing the error still occurs
            jonah (Inactive) made changes -
            Link New: This issue relates to JSWCLOUD-10868 [ JSWCLOUD-10868 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909374 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550364 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 747081 ] New: JIRA Bug Workflow w Kanban v6 [ 909374 ]
            Martin (Inactive) made changes -
            Issue Type Original: Support Request [ 5 ] New: Bug [ 1 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 697950 ] New: GreenHopper Kanban Workflow 20141014 [ 747081 ]

              Unassigned Unassigned
              ae86c256a191 Will
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: