Details
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Bug
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Resolution: Fixed
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Low
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None
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6.4.0.3
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None
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6.04
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Description
When trying to rearrange issues in the backlog or in Work mode, an error is displayed and it is impossible to reorder issues.
Error message: "JIRA Agile cannot execute the rank operation at this time. Other users may be ranking the issues that you are trying to rank. Please try again later."
How to verify:
When running the following query on the Jira database:
SELECT "FIELD_ID", COUNT(1), "RANK" FROM "AO_60DB71_LEXORANK" GROUP BY "FIELD_ID", "RANK" HAVING COUNT(1) > 1;
1 or more lines are returned with duplicate ranks.