[JSWSERVER-10348] Attempting to upgrade JIRA Agile fails with java.lang.IllegalArgumentException: Comparison method violates its general contract!

Type: Bug
Resolution: Tracked Elsewhere
Priority: High (View bug fix roadmap)
Fix Version/s: None
Affects Version/s: 6.3.7
Component/s: None
Labels:
- affects-server

Introduced in Version:
6.03
Bug Fix Policy:
View Atlassian Server bug fix policy

Summary

When attempting to upgrade JIRA Agile using a certain data-set it fails on Java 7 with the below exception.

Environment

Java 7.

Steps to Reproduce

Restore an instance with problematic data.
Install JIRA Agile and upgrade.

Expected Results

The upgrade performs flawlessly.

Actual Results

The upgrade fails with the below exception in the logs during startup:

2014-01-30 21:08:49,834 UpmAsynchronousTaskManager:thread-3 ERROR admin 1268x364x2 1xv06zp 85.197.29.161,127.0.0.1 /rest/plugins/1.0/ [sal.core.upgrade.PluginUpgrader] Upgrade failed: Comparison method violates its general contract!
java.lang.IllegalArgumentException: Comparison method violates its general contract!
	at java.util.ComparableTimSort.mergeLo(Unknown Source)
	at java.util.ComparableTimSort.mergeAt(Unknown Source)
	at java.util.ComparableTimSort.mergeForceCollapse(Unknown Source)
	at java.util.ComparableTimSort.sort(Unknown Source)
	at java.util.ComparableTimSort.sort(Unknown Source)
	at java.util.Arrays.sort(Unknown Source)
	at java.util.Collections.sort(Unknown Source)
	at com.atlassian.jira.issue.index.DefaultChangeHistoryRetriever.createChangeGroupsFromChangeItems(DefaultChangeHistoryRetriever.java:57)
	at com.atlassian.jira.issue.index.DefaultChangeHistoryRetriever.get(DefaultChangeHistoryRetriever.java:49)
	at com.atlassian.jira.issue.index.DefaultChangeHistoryRetriever.get(DefaultChangeHistoryRetriever.java:27)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$ChangeHistoryDocumentBuilder.get(DefaultIssueIndexer.java:575)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$IssueLockDocumentCreationStrategy$2.get(DefaultIssueIndexer.java:605)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$IssueLockDocumentCreationStrategy$2.get(DefaultIssueIndexer.java:601)
	at com.atlassian.util.concurrent.ManagedLocks$ManagedLockImpl.withLock(ManagedLocks.java:303)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$IssueLockDocumentCreationStrategy.get(DefaultIssueIndexer.java:600)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$2.perform(DefaultIssueIndexer.java:164)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$4$1.get(DefaultIssueIndexer.java:292)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$4$1.get(DefaultIssueIndexer.java:288)
	at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:9)
	at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:5)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$4.consume(DefaultIssueIndexer.java:287)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$4.consume(DefaultIssueIndexer.java:279)
	at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:44)
	at com.atlassian.greenhopper.upgrade.IssueIdsIssueIterable.foreach(IssueIdsIssueIterable.java:32)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer.perform(DefaultIssueIndexer.java:278)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer.reindexIssues(DefaultIssueIndexer.java:159)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:470)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:437)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:430)  <+3>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:83)
	at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)
	at com.sun.proxy.$Proxy137.reIndexIssues(Unknown Source)  <+3>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy137.reIndexIssues(Unknown Source)  <+3>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at com.sun.proxy.$Proxy137.reIndexIssues(Unknown Source)
	at com.atlassian.greenhopper.upgrade.GhUpgradeTask041.reindexUpdatedIssues(GhUpgradeTask041.java:164)
	at com.atlassian.greenhopper.upgrade.GhUpgradeTask041.performUpgrade(GhUpgradeTask041.java:110)
	at com.atlassian.greenhopper.upgrade.AbstractGhUpgradeTask.doUpgrade(AbstractGhUpgradeTask.java:62)  <+3>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy613.doUpgrade(Unknown Source)
	at com.atlassian.sal.core.upgrade.PluginUpgrader.doUpgrade(PluginUpgrader.java:85)
	at com.atlassian.sal.core.upgrade.PluginUpgrader.upgrade(PluginUpgrader.java:66)
	at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.upgradePlugin(DefaultPluginUpgradeManager.java:204)
	at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.upgradeInternal(DefaultPluginUpgradeManager.java:194)
	at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager$2.doInTransaction(DefaultPluginUpgradeManager.java:178)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
	at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy438.doInTransaction(Unknown Source)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at com.sun.proxy.$Proxy438.doInTransaction(Unknown Source)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
	at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.upgradeInTransaction(DefaultPluginUpgradeManager.java:174)
	at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.onPluginEnabled(DefaultPluginUpgradeManager.java:95)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
	at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
	at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
	at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84)
	at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:819)
	at com.atlassian.plugin.manager.DefaultPluginManager.scanForNewPlugins(DefaultPluginManager.java:523)
	at com.atlassian.plugin.manager.DefaultPluginManager.installPlugins(DefaultPluginManager.java:426)
	at com.atlassian.jira.plugin.JiraPluginManager.installPlugins(JiraPluginManager.java:109)  <+3>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy527.installPlugins(Unknown Source)  <+3>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy1578.installPlugins(Unknown Source)
	at com.atlassian.upm.manager.install.PluginArtifactInstallerImpl$1.doInTransaction(PluginArtifactInstallerImpl.java:56)
	at com.atlassian.upm.manager.install.PluginArtifactInstallerImpl$1.doInTransaction(PluginArtifactInstallerImpl.java:51)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
	at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy438.doInTransaction(Unknown Source)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at com.sun.proxy.$Proxy438.doInTransaction(Unknown Source)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy1564.execute(Unknown Source)
	at com.atlassian.upm.manager.install.PluginArtifactInstallerImpl.installPlugins(PluginArtifactInstallerImpl.java:50)
	at com.atlassian.upm.manager.install.AbstractPluginInstallHandler.installSingleArtifact(AbstractPluginInstallHandler.java:95)
	at com.atlassian.upm.manager.install.JarPluginInstallHandler.installPluginInternal(JarPluginInstallHandler.java:47)
	at com.atlassian.upm.manager.install.AbstractPluginInstallHandler.installPlugin(AbstractPluginInstallHandler.java:50)
	at com.atlassian.upm.manager.PluginInstallationServiceImpl.installPlugin(PluginInstallationServiceImpl.java:86)
	at com.atlassian.upm.manager.PluginInstaller.execute(PluginInstaller.java:141)
	at com.atlassian.upm.manager.PluginInstaller.install(PluginInstaller.java:96)
	at com.atlassian.upm.rest.resources.install.InstallTask.installFromFile(InstallTask.java:127)
	at com.atlassian.upm.rest.resources.install.InstallFromUriTask.executeTask(InstallFromUriTask.java:90)
	at com.atlassian.upm.rest.resources.install.InstallTask.call(InstallTask.java:63)
	at com.atlassian.upm.rest.resources.install.InstallTask.call(InstallTask.java:33)
	at com.atlassian.upm.rest.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:77)
	at com.atlassian.upm.rest.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:72)
	at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:42)
	at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
	at java.util.concurrent.FutureTask.run(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

Workaround

Stop JIRA.
Switch to Java 6 (we are aware this is no longer supported, however can be used to workaround this problem).
Start JIRA.
Let the upgrade complete.
Stop JIRA, switch back to Java 7 and restart.

is caused by

JRASERVER-36857 Reindex all fails with an com.atlassian.jira.index.IndexingFailureException using Java 7

Closed

JRASERVER-37822 Reindex all fails with an com.atlassian.jira.index.IndexingFailureException using Java 7

Closed

JDEV-27633 Failed to load

Bugfix Automation Bot made changes - 27/Mar/2019 11:25 PM

Minimum Version

New: 6.03

Owen made changes - 16/Oct/2018 1:08 AM

Workflow	Original: JAC Bug Workflow v2 [ 2855145 ]	New: JAC Bug Workflow v3 [ 2936183 ]
Status	Original: Resolved [ 5 ]	New: Closed [ 6 ]

Owen made changes - 25/Sep/2018 12:51 AM

Workflow

Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2540129 ]

New: JAC Bug Workflow v2 [ 2855145 ]

Ignat (Inactive) made changes - 01/Feb/2018 12:03 PM

Workflow

Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1546015 ]

New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2540129 ]

Confluence Escalation Bot (Inactive) made changes - 20/Feb/2017 2:55 AM

Labels

New: affects-server

Owen made changes - 07/Jul/2016 7:03 AM

Workflow

Original: JIRA Bug Workflow w Kanban v6 [ 905316 ]

New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1546015 ]

Oswaldo Hernandez (Inactive) made changes - 02/Jul/2015 12:51 AM

Workflow

Original: GreenHopper Kanban Workflow 20141014 [ 742480 ]

New: JIRA Bug Workflow w Kanban v6 [ 905316 ]

mtokar.adm made changes - 13/Oct/2014 11:57 PM

Workflow

Original: GreenHopper Kanban Workflow v2 [ 622046 ]

New: GreenHopper Kanban Workflow 20141014 [ 742480 ]

Bryan Karsh made changes - 07/Apr/2014 4:21 PM

Link

New: This issue is caused by ~~JRA-37822~~ [ ~~JRA-37822~~ ]

Oswaldo Hernandez (Inactive) made changes - 06/Mar/2014 10:59 PM

Remote Link

New: This issue links to "JDEV-27633 (JDOG - JIRA Team Dogfood)" [ 58430 ]

Assignee:: Unassigned

Reporter:: Dave C

Affected customers:: 0 This affects my team

Watchers:: 2 Start watching this issue

Created:: 05/Feb/2014 5:44 AM

Updated:: 27/Mar/2019 11:25 PM

Resolved:: 05/Feb/2014 6:01 AM

Jira Software Data Center

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