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  1. Jira Software Data Center
  2. JSWSERVER-10292

Printed report does not show dates and has misplaced legends

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      I am trying to print a Jira Agile Version report, and the burnup chart does not show the dates on the printed report. I tried changing to landscape mode to make the report wider, and that didn't help. I am printing the report from Firefox and IE on Windows 8, and using the CutePDF PDF printer driver. A copy of the report is attached. The legends show up in the next page.

        1. Round Trip 1 Status 2013-10-03.pdf
          275 kB

            [JSWSERVER-10292] Printed report does not show dates and has misplaced legends

            Dwight Holman added a comment -

            In the years since my last comment we migrated to Jira 7, and Jira 8, and this is still broken. Thankfully we're all working in paperless offices now.

            Dwight Holman added a comment - In the years since my last comment we migrated to Jira 7, and Jira 8, and this is still broken. Thankfully we're all working in paperless offices now.

            Dwight Holman added a comment -

            Is this improved or changed in later releases JIRA Software v7? We are considering upgrading...

            Dwight Holman added a comment - Is this improved or changed in later releases JIRA Software v7? We are considering upgrading...

            Martin (Inactive) added a comment -

            matt.doar, it's not great but unfortunately it's a bug with the charting library.
            We do plan to address this bug, if the report is not updated to the newer charting framework we use, but it's prioritised with the other bugs and so will be addressed accordingly.

            Kind regards
            Martin
            JIRA Software

            Martin (Inactive) added a comment - matt.doar , it's not great but unfortunately it's a bug with the charting library. We do plan to address this bug, if the report is not updated to the newer charting framework we use, but it's prioritised with the other bugs and so will be addressed accordingly. Kind regards Martin JIRA Software

            MattS added a comment -

            Martin,

            Taking a screenshot as a workaround is pretty ugly! Please would you give us another update. Being unable to print pages or convert them to PDF makes creating reports for executives in enterprise organizations more difficult than it needs to be

            MattS added a comment - Martin, Taking a screenshot as a workaround is pretty ugly! Please would you give us another update. Being unable to print pages or convert them to PDF makes creating reports for executives in enterprise organizations more difficult than it needs to be

            Martin (Inactive) added a comment -

            dwight.holman, I don't have any additional information for this issue, we do plan on addressing it but cannot give a timeline at present.
            As noted above as a workaround I suggest taking a screenshot and printing that.

            Kind regards,
            Martin
            JIRA Agile

            Martin (Inactive) added a comment - dwight.holman , I don't have any additional information for this issue, we do plan on addressing it but cannot give a timeline at present. As noted above as a workaround I suggest taking a screenshot and printing that. Kind regards, Martin JIRA Agile

            Dwight Holman added a comment -

            Hi guys, do you have any update on this issue? Any idea when work on the enhanced reports will happen?

            Dwight Holman added a comment - Hi guys, do you have any update on this issue? Any idea when work on the enhanced reports will happen?

            Dwight Holman added a comment - - edited

            I would add that the dates are not the only issue. The vertical y-axis labels are also missing. I assume that the fix for this would address both x and y axis labels.

            Dwight Holman added a comment - - edited I would add that the dates are not the only issue. The vertical y-axis labels are also missing. I assume that the fix for this would address both x and y axis labels.

            Martin (Inactive) added a comment -

            The problem lies in that the dates that would normally be visible are inaccurate when printing. When the page resizes to print, the labels and plot area do not scale together. This is a bug in the Flot charting library. To avoid misinformation we hide the labels during printing.

            As a workaround I suggest taking a screenshot and printing that.

            Regards,
            Martin
            JIRA Agile

            Martin (Inactive) added a comment - The problem lies in that the dates that would normally be visible are inaccurate when printing. When the page resizes to print, the labels and plot area do not scale together. This is a bug in the Flot charting library. To avoid misinformation we hide the labels during printing. As a workaround I suggest taking a screenshot and printing that. Regards, Martin JIRA Agile

            Martin (Inactive) added a comment -

            JIRA Agile are working on enhanced reports, this bug will be addressed in that body of work.
            Regards
            Martin
            JIRA Agile team

            Martin (Inactive) added a comment - JIRA Agile are working on enhanced reports, this bug will be addressed in that body of work. Regards Martin JIRA Agile team

            James Hazelwood added a comment - - edited

            Hi tpozzy,
            We can't really guarantee how the reports will look when printed, I'm afraid, but the JIRA Agile team are currently working towards solutions that will print better. One possible workaround might be to take a screen grab of the chart and add it into the pdf.
            Regards,
            James Hazelwood
            Atlassian

            James Hazelwood added a comment - - edited Hi tpozzy , We can't really guarantee how the reports will look when printed, I'm afraid, but the JIRA Agile team are currently working towards solutions that will print better. One possible workaround might be to take a screen grab of the chart and add it into the pdf. Regards, James Hazelwood Atlassian

              Unassigned Unassigned
              af795ef9497e Theo Pozzy
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: