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  1. Jira Cloud
  2. JSWCLOUD-7380

Setting Flagging field with loop transition sets days in column to incorrect value

      NOTE: This bug report is for JIRA Software Cloud. Using JIRA Software Server? See the corresponding bug report.

      After setting the flagging field to a non-empty value, the "days in column" on the card is set to 15736. This occurs when using a global loop transition to set this field via a "flagging" screen (doesn't matter if the transition takes place in the kanban view or the issue list/detail page).

      Issue is self-resolved after changing the status of the card in question.

      Steps to reproduce:
      ===============

      • Create a workflow
      • Add a couple of steps
      • Add a transition for one step with the same step as destination (loop transition) - doesn't need to do anything else for the purpose of reproducing the bug
      • Assign a project to use the workflow
      • Create a Kanban board for the workflow
      • Create some issues and then use the loop transition on them
      • Hover over the dots at the bottom of the issue in Work mode until the tooltip appears and it says 15000+ days (I didn't get quite the same value but it was definitely around that)

      (alternatively, use the simple workflow (sw) project in the GreenHopper sample data)

            [JSWCLOUD-7380] Setting Flagging field with loop transition sets days in column to incorrect value

            This issue is working correctly, as tested with JIRA Software 7.1.1 Server.

            Regards,
            JIRA Software Team

            Marek Broda (Inactive) added a comment - This issue is working correctly, as tested with JIRA Software 7.1.1 Server. Regards, JIRA Software Team

            This error still not fixed!

            Sergio Silva added a comment - This error still not fixed!

            Arun Jose added a comment -

            this is a bug need to be fixed. Its causing confusion regarding days in column

            Hope Developer can fix this issue soon...

            Arun Jose added a comment - this is a bug need to be fixed. Its causing confusion regarding days in column Hope Developer can fix this issue soon...

            We really need to know the correct number of days this has been in the system for in order to view how critical this issue is over another issue in the system, it would be really helpful if this was fixed

            Fiona Gallagher added a comment - We really need to know the correct number of days this has been in the system for in order to view how critical this issue is over another issue in the system, it would be really helpful if this was fixed

            Any fix for this issue yet

            Fiona Gallagher added a comment - Any fix for this issue yet

            Yeah same for us. This bug confuses, in fact there is no reliability left for this Kind of quickcheck.

            Deleted Account (Inactive) added a comment - Yeah same for us. This bug confuses, in fact there is no reliability left for this Kind of quickcheck.

            We have this issue too and it is reproducible exactly as described here using a global loop.
            This is important to us as the one state where we have the global loop, is the one where we really need to monitor the days in column!
            Can Atlassian get this assigned and have someone take a look please, it would be much appreciated. Thanks

            Jeremy Crawford added a comment - We have this issue too and it is reproducible exactly as described here using a global loop. This is important to us as the one state where we have the global loop, is the one where we really need to monitor the days in column! Can Atlassian get this assigned and have someone take a look please, it would be much appreciated. Thanks

            This definitely still reproduces.

            JoanneA (Inactive) added a comment - This definitely still reproduces.

              Unassigned Unassigned
              9dc4ab79ed4c mikeada
              Affected customers:
              20 This affects my team
              Watchers:
              27 Start watching this issue

                Created:
                Updated:
                Resolved: