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  1. Jira Cloud
  2. JSWCLOUD-27351

Issue missing from backlog when refresh is done on a selected issue

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      Problem

      From the backlog of a scrum board, select an issue and then do a refresh. A pop up messages comes up" changes are saved, but issue not visible"
      The issue disappears from the backlog.

      Environment

      JS cloud
      .

      Steps to Reproduce

      Go to a sprint project
      Go to the backlog
      select an issue on the backlog
      Refresh the URL
      You will receive a message >>>changes are saved, but issue not visible.
      The issue is missing from the backlog

      Expected Results

      The message should not come up and the issue should not be missing from the backlog after a refresh

      Actual Results

      Message comes up and the issue is missing from the backlog

      Workaround

      Go to the backlog button and click on it to refresh and the issue reappears on the backlog

      Notes

            [JSWCLOUD-27351] Issue missing from backlog when refresh is done on a selected issue

            William Jackson added a comment -

            We have a sprint planning session on Monday where we will be dragging all out tickets between devs and will involve up to 20 people. We will be unable to perform this massively important task for us to plan the next major sprint with this bug.

            William Jackson added a comment - We have a sprint planning session on Monday where we will be dragging all out tickets between devs and will involve up to 20 people. We will be unable to perform this massively important task for us to plan the next major sprint with this bug.

            Thomas Urbanitsch added a comment -

            Also affected, mentioned it here in the community questions

            Thomas Urbanitsch added a comment - Also affected, mentioned it here in the community questions

            NiYunfan added a comment -

            We are affected

            NiYunfan added a comment - We are affected

              mcorbanini matias
              d31ee7a4b64e Aruna Johny (Inactive)
              Affected customers:
              7 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: