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  1. Jira Software Cloud
  2. JSWCLOUD-26551

Filter searches when configuring Plan unable to search exact Filter by name

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    Description

      Issue Summary

      When configuring a Plan (Plan Settings > Source Data > Issue Sources) and selecting 'Filter' the UI struggles to return accurate results when searching saved filters. 

      It would be expected that searching by key words or even the exact Filter Name the results would be displayed. However, this is not always the case. The problem is exacerbated when the site has a higher number of saved filters (10k+).

      Steps to Reproduce

      • On a large site that contains a higher number (10k+) of saved filters
      • Create a Plan
      • Use 'Filter' as your issue source
        • Search the exact name of the Filter to be used
      • Search results will not include the target filter

      Expected Results

      The correct filter is displayed in the UI and is selectable. 

      Actual Results

      You can see in the UI the filter search struggles to provide the target filter. 

      The issue is further compounded by the current design which will limit search results in most any field dropdown. 

      Looking more closely at the log returns, when filling the field, we see almost constant batch and ingests as the field is being populated. This is also by design. However, the search functionality fails to provide accurate results 100% of the time. 


      From a coding perspective, it appears this search utilizes the standard search API Endpoint used across most of Jira.

      Workaround

      Currently there is no known workaround, however encapsulating the filter name in quotes (e.g. "Filter Name") yields a higher success rate on search returns. 

      Attachments

        1. devtools.png
          devtools.png
          26 kB
        2. filter api.png
          filter api.png
          56 kB
        3. plan config.png
          plan config.png
          68 kB

        Activity

          People

            Unassigned Unassigned
            2a6a615ea6bd Andy Launer
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            Dates

              Created:
              Updated: