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  1. Jira Software Cloud
  2. JSWCLOUD-26216

Release button greyed out if all of the issues are Resolved but don't belong to a Done status category

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      Issue Summary

      • Release button greyed out if all of the issues are Resolved but don't belong to a Done status category.
      • In the example that I provided in the video, issues get a "Resolution" when they are moved to "In Progress", so it's In Progress status category.
      • When we try to release a version if all of its issues are "resolved" but they are in "In Progress status category" we can't.

      Steps to Reproduce

      1. Create "Version 2" as a Fix Version
      2. Add to it: Resolved issues that are in the "In Progress" category status
      3. Go to Project > your project > Releases > Version 2
      4. Click the "Unreleased" dropdown and choose "Release"
        1. VIDEO

      Expected Results

      • The "Release" dialogue window allows clicking the "Release" button.
      • When clicking on the hyperlink to how many issues will be released, it takes you to Search results showing issues in this version.

      Actual Results

      • The "Release" button in the dialogue window is greyed out.
      • When clicking on the "x issues will be released" hyperlink it takes you to a search window with results for how many issues are "Unresolved" (Resolution is EMPTY)

      Workaround

      • Update the workflow and not set resolution for the In Progress status category.
      • Adding an issue that's NOT resolved to fix version ("Version 2") solves it. The Release button is clickable and the version can be released.

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              Unassigned Unassigned
              b60c2e526cc5 João Carlos Montanha Zurobski
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              Dates

                Created:
                Updated: